Amazon’s Account Integrity team within the Customer Trust and Partner Support organization is looking for a passionate, results-oriented Business Analyst to leverage data to deliver projects with huge strategic impact. This team designs and builds high performance software systems using machine learning that identify and prevent fraudulent activity and maintain high trust levels with our customers. Fraud prevention is a real-money game where our software and analytics teams strive to outsmart those who attempt to defraud Amazon and our customers.

As a Business Analyst in the Account Integrity group, you will be responsible for analyzing and reporting large data sets in partnership with product managers, scientists, and engineers to ensure the team is prioritizing the right goals and opportunities to stop bad actors and protect customers.

Responsibilities:

- Create, maintain, and improve data sets, pipelines and reporting to track and manage important KPIs and goals in the Account Integrity space
- Apply your expertise in quantitative analysis, data visualization and data-mining to design alarming system, derive actionable insights and guide product strategy for stakeholders and leadership
- Develop internal reporting/visualization tools for self-serve
- Provide analytical support for new feature launches
- Effectively communicate complex analytical concepts to non-technical stakeholders to drive decision making

Key job responsibilities
- Deep diving business trends, analyzing anomalies and guiding business decision-making through data
- Building dashboard/scalable metric tracking mechanisms
- Working closely with Business and Operations teams to find ways to mitigate bad actor attacks
- Ensuring that the team works backwards from the customer problem using data

About the team
The Account Integrity’s mission is to prevent bad actors from using the Amazon brand or Amazon accounts to harm customers, sellers, and the Amazon business.