Description We are seeking a Business Analyst (IT): III (Senior) to join our team in Columbus, Ohio. In this role, you will be a part of our IT Digital Payments team, focusing on processing high volume payment origination and settlement. Your expertise will contribute to the integration of the bank's most critical applications, ensuring efficient processing for various payment and transfer services. Responsibilities: • Analyze business issues and provide recommendations for potential solutions, collaborating with Business users and IT teams to define requirements for application development. • Work closely with the Product Manager, EM Experience Owner, and Product Owner to identify impacted teams and estimate efforts related to Epics and Features. • Guide application development efforts by completing Use Cases and User Stories, closely collaborating with development and business teams for successful implementation. • Identify opportunities to enhance application and infrastructure reliability, provide recommendations for possible solutions, and work with IT and Business partners for implementation. • Have a strong understanding of APIs, Real Time Service Calls, and external file transfers. • Analyze compliance vulnerabilities and work with IT and Business teams to eliminate them, support internal and external audit-related activities. • Facilitate Product Backlog Items (PBI) review and estimation sessions with the project team. • Maintain the quality of the Evergreen documentation to ensure reliability for future related efforts or assist with remediating production incidents. • Work with the team to build user stories for developing APIs on REST architecture. • Assist other team members as needed, demonstrating flexibility and adaptability. Requirements • Proficiency in customer service and communication skills • Experience in documentation and compliance procedures • Knowledge of payment processing and quality review processes • Familiarity with external audit procedures and production processes • Experience in implementation and digital solutions • Familiarity with Agile Scrum methodology and integration processes • Proficiency in Agile methodologies and business analysis • Knowledge of REST API principles and decision-making processes • Experience with Microsoft Azure and settlements procedures • Familiarity with application development and JIRA software • Ability to work with business partners and develop validation plans • Experience in API development. Technology Doesn't Change the World, People Do.® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .