Job Title: Business Analyst (NEI-4) Location: Bethesda, MD CyberData Technologies is seeking a skilled and detail-oriented Business Analyst to support and enhance the execution of IT projects and portfolio management. The ideal candidate will bring expertise in analyzing business processes, developing strategies, and supporting decision-making that aligns with organizational goals. This role is critical in driving operational excellence and supporting strategic initiatives by identifying and addressing technology gaps and inefficiencies. Responsibilities: + Collaborate with stakeholders to assess operational and functional baselines, ensuring alignment with organizational goals. + Apply industry best practices to create conceptual business models and identify relevant issues for selecting application software packages. + Analyze IT project portfolio status and assist in developing reports and presentations for executive staff. + Identify IT inadequacies and recommend strategies to improve functional areas like Human Resources, Finance, Supply, and Operations. + Define and document consistent milestones for various project types in collaboration with Portfolio Managers. + Maintain and regularly update milestones to ensure accurate tracking and progress reporting. + Develop and document two to three-year technical roadmaps for portfolio management. + Support functional area strategies to enhance IT capabilities and align with organizational objectives. + Prepare and present bi-weekly progress reports to key stakeholders. + Maintain the Portfolio dashboard using ServiceNow and ensure data accuracy. Qualifications: + A minimum of 5-7 years of experience as a Business Analyst or in a similar role. + Proven ability to assess organizational baselines and develop strategies for functional and operational improvement. + Strong analytical and problem-solving skills with the ability to identify and address IT deficiencies. + Experience with IT portfolio management, including developing reports and presentations for executive staff. + Familiarity with documenting milestones and maintaining technical roadmaps for IT projects. + Proficiency in tools like ServiceNow for portfolio tracking and reporting. + Strong communication skills, both written and verbal, with the ability to collaborate effectively across teams. + Ability to manage multiple tasks and deliver results within tight deadlines. + Bachelor’s degree in Business, IT, or a related field is preferred. + PMP or equivalent certification is a plus.