Description We are offering a short term contract employment opportunity for a Business Analyst/Product Owner in the non-profit industry, based in Chicago, Illinois. This role involves managing and documenting business requirements, specifications, and business process changes with a focus on user-centric solutions. Responsibilities: • Manage and document business requirements and specifications using standard analysis techniques. • Develop Agile Scrum User Stories and Acceptance Criteria. • Engage with business stakeholders to identify and assess both business and technical requirements. • Utilize advanced knowledge of Microsoft Office tools, including Word, Excel, PowerPoint, and Visio in daily tasks. • Assist the Quality Assurance team in translating requirements and user stories into test scenarios and plans. • Employ various tools to manage Agile initiatives, including Azure DevOps, Jira, Rally, etc. • Create process diagrams, page wireframes, and/or page mock-ups to illustrate requirements when necessary. • Provide clear and concise communication in both written and verbal formats, effectively communicating complex business and technical concepts to a diverse audience. • Support both internal and external users/customers of a platform/software. Requirements • Proficiency in Atlassian Jira to manage and track project tasks and progress. • Experience with CRM to maintain and develop client relationships. • Ability to conduct Gap Analysis to identify and rectify process inefficiencies. • Proficient in Microsoft Excel for data management and optimization. • Skilled in using Microsoft Word for creating and managing documents. • Experience in AB Testing to optimize product performance. • Familiarity with Agile Scrum methodologies for efficient project management. • Understanding of Business Process Functions to ensure effective operations. • Ability to create and manage Business Requirement Document for project clarity. • Experience in Claim Administration to handle and process claims effectively. Technology Doesn't Change the World, People Do.® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .