Amplifon is the global leader in the hearing care retail industry. Since 1950 we’ve been changing the lives of millions of customers all around the world. And though we are a global company that’s constantly growing, we have a start-up approach and strive for innovation every day. We take pride in setting the standard for our industry and constantly challenge and improve the customer and employee experience.

More than 20,000 professionals every day in a network of 9,500+ points of sales, give back the joy of hearing, feeling and living to thousands of people in 26 countries across the world.

We are currently looking for a Business Analyst / Sales Performance Specialist to join our Retail Excellence (REX) team.

Goal of the role: to ensure control of the most relevant business and in store KPIs to drive sales and productivity successfully hitting company targets

Monitor sales trends versus budget and forecasts, keeping the Retail Director and the larger sales team constantly updated and promptly highlighting any untapped opportunities or criticalities. Keep track and analyze all main business KPIs, such as conversion rate, ASP, bino-rate, etc., aiming at optimizing both growth and productivity. Carry out deep dives focusing on customer types to get a more detailed view of business trends and define targeted actions. Develop and share regular portfolio analysis, along with forecasts about targets achievements based on different variables.  Design and manage Sales Incentive Plans and Commissions Schemes, along with HR and Finance. Define and manage promotions and discounts, working hand in hand with local and regional Pricing/Marketing team and in line with company commercial strategies.

EDUCATION & EXPERIENCE REQUIRED

University degree in quantitative fields (ideally like Economics, Engineering, or Statistics)  Expertise in management of complex structures of data and strong inclination to data analysis combined with same attention to business impacts. Project management and analysis experience especially in Sales and Marketing Areas in International contexts.  Excellent knowledge of Office package, with advanced expertise in Excel, Sales force is a plus. Knowledge of Power B.I, in addition SQL knowledge will be considered as a plus. Fluent in English 

MANAGERIAL SKILLS 

Strong analytical skills, mathematic abilities and business acumen. Teamwork attitude, ability in working and achieving results through others. Ability to cope effectively with different roles and cultures across organization

What we offer:

A performance-promoting, highly dynamic corporate culture where personal contribution is paramount Participation in a goal driven and highly motivated team with regular team events as well as close collaboration with colleagues from our parent company in Italy  Individual career planning and customized training and development opportunities including a comprehensive induction program and a versatile e-learning offer as well as interesting development opportunities (national and international) An attractive remuneration package as well as additional benefits including company pension scheme and childcare as well as a permanent employment contract