We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.

The Senior Business Analyst will work as a liaison among stakeholders to elicit, analyze, communicate, and validate requirements for changes to business processes, policies, and information systems. The business analyst’s primary responsibility is to understand business problems and opportunities in the context of the requirements and recommend solutions that enable the organization to achieve its goals.

ESSENTIAL DUTIES:

Requirements GatheringPrepare for and conduct requirements elicitation sessions using a variety of techniques including but not limited to brainstorming, interviews, surveys, requirements workshops, observation, task and workflow analysis, prototyping, storyboarding, document analysis, interface analysis, and focus group sessions.Document elicitation results and validate with project team to ensure stated requirements align with the projects teams understanding of the requirements.Requirements AnalysisWork with project team to prioritize requirements and agree on assumptions and constraints.Organize, model, and specify requirements with the appropriate level of detail given complexity, risk, and audience.Work with project team to verify and validate requirements through review of requirements.Requirements Management & CommunicationWrite requirements specifications according to standard templates, using natural language simply, clearly, unambiguously, and concisely.Decompose high-level business and user requirements into functional and nonfunctional requirements, specified in an appropriate level of detail suitable for use by internal project team members who base their work on the requirements.Represent requirements using alternative views (ex. models/diagrams) where appropriate.Communicate requirements to ensure all project team members have a shared understanding of the solution and secure requirement confirmation/approval from project team members.Manage issues and changes to baselined requirements by identifying business impact of the changes and through effective application of change control processes and tools.Manage traceability of requirements to ensure alignment to project goals and objectives as well as alignment to development and testing plans.Manage requirements documentation for reuse.Solution Assessment & ValidationWorks with project team to ensures proposed solutions align with requirements and maximizes value.Defines requirements for solutions needed to transition from an existing solution to a new one.Define acceptance criteria, perform gap analysis on proposed solutions, and make recommendations.Work with project team to evaluate impact of defects and to develop plans for resolution or other mitigation.

EDUCATION

Bachelor’s degree in related field or equivalent experience.

TECHNICAL SKILLS

Proficient in Microsoft Office products such as Outlook, Word, Excel, and VisioExperience with Microsoft Azure DevOpsKnowledge of defect tracking processes and tools

SPECIAL REQUIREMENTS SPECIFIC TO JOB

Ability to work in a highly collaborative environment and consult effectively with employees at all levels.General knowledge of business and IT systems.Strong attention to detail, motivation, and ability to take initiative.Interviewing skills; talk with various project team members about needs and ask the right questions to surface essential requirements information.Listening, observation, and oral communication skills; understand what people say and detect what they might be hesitant to say.Analytical skills; critically evaluate the information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a more general understanding, distinguish solution ideas from requirements, and distinguish user requests from underlying needs.Facilitation skills; lead requirements elicitation workshops.Organizational skills; work with the vast array of information gathered during elicitation and analysis and manage rapidly changing information.Writing skills; communicate information effectively to all levels of internal and external project team members.Interpersonal skills; help negotiate priorities and resolve conflicts among project team members.Modeling skills; represent requirements information in graphical forms that augment textual representations.Time management skills; manage multiple tasks and responsibilities at once with the ability to quickly pivot and reprioritize accordingly.

EXPERIENCE

Minimum of 5 to 10 years of business analysis experience working in a development environment.Experience in developing user-based applications, GUI, and web-based applications.Knowledge of product management concepts and how enterprise software products are positioned and developed.Understands project management methodologies.Experience with both structured and object-oriented analysis techniques.Proven experience in operational business process improvement.Knowledge of Agile methodologies and other tools supporting fact-based decisions.

PREFERRED REQUIREMENTS

Experience with Workday.Experience with financial systems preferred.Financial services or accounting industry experience.

At RSM, we offer a competitive benefits and compensation package for all our people.  We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients.  Learn more about our total rewards at https://rsmus.com/careers/working-at-rsm/benefits   https://rsmus.com/careers/el-salvador.html. 

RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Salvadoran Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation.  

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email at careers@rsmus.com.