Job Description:
The Business Operations Analyst has primary responsibility for supporting business development operations across Defense & Intelligence, focused on analyzing sales data using statistical techniques, ensuring CRM opportunity and sales data integrity, and liaison support across functional support teams. DC Metro area preferred.
The Business Operations Analyst will be Responsible & Accountable for:
Customer Relationship Management (CRM) data input and management.
Oversee daily input of data into the CRM, ensuring accuracy and completeness.
Develop and enforce protocols for data entry, validation, and maintenance.
Conduct routine audits of data to ensure integrity, removing duplicates and ensuring data consistency across the system.
Collaborate with business development teams to ensure timely updates to opportunity records and capture status
Analyzing data using statistical techniques and providing reports, to include Salesforce and PowerBI.
Create, maintain, and distribute customized reports and dashboards for sales and leadership teams.
Develop forecasting models and pipeline tracking mechanisms to support business development efforts.
Analyze CRM data to provide insights on opportunity tracking, win/loss analysis, and proposal success rates.
Ensure all reporting complies with internal policies and external regulatory requirements, especially as they relate to government contracts.
Acquiring data from primary and secondary sources to ensure reporting and forecasting is accurate.
Implement and monitor data quality controls to ensure the accuracy and completeness of all Salesforce data.
Regularly review data for inaccuracies, missing information, or inconsistencies and take corrective action.
Work with cross-functional teams to improve data flow processes and enhance data quality.
Maintain an ongoing data cleansing schedule to ensure long-term CRM data integrity.
Identifying, analyzing, and interpreting trends or patterns in complex data sets.
Liaison with functional support teams, to include marketing, core creative, and communications
Developing read ahead materials/documents for Senior Leadership for customer engagements (mainly at conferences, trade shows, demo days, etc)
Work closely with capture managers, proposal teams, and other stakeholders to ensure accurate tracking of government opportunities.
Coordinate with proposal management teams to align CRM data with bid strategies and compliance requirements.
Facilitate information sharing between departments by ensuring that Salesforce is an accurate and trusted repository of opportunity data.
Business process, operations, tool improvement (research and request process implementation)
Minimum Requirements
Minimum of 5+ years of relevant experience in Strategy, Business Development, Capture, Pricing, and Proposals, particularly in federal contracting and the Defense and Intelligence customer market.
Experience with Customer Relationship Management (CRM) tools, to include Salesforce.
Experience supporting Business Development and Marketing planning, to include conference planning and support.
Superior EQ and interpersonal skills, adept at building relationships and consensus across diverse stakeholder groups.
Strategic vision and innovative thinking, with a hands-on approach to business operations.
TS/SCI is required
Minimum Clearance Required to Start:
Top Secret SCIThis position is part of our Federal Solutions team.Our Federal Solutions segment delivers resources to our US government customers that ensure the success of missions around the globe. Our diverse, intelligent employees drive the state of the art as they provide services and solutions in the areas of defense, security, intelligence, infrastructure, and environmental. We promote a culture of excellence and close-knit teams that take pride in delivering, protecting, and sustaining our nation's most critical assets, from Earth to cyberspace. Throughout the company, our people are anticipating what’s next to deliver the solutions our customers need now.Salary Range:
$96,400.00 - $168,700.00We value our employees and want our employees to take care of their overall wellbeing, which is why we offer best-in-class benefits such as medical, dental, vision, paid time off, Employee Stock Ownership Plan (ESOP), 401(k), life insurance, flexible work schedules, and holidays to fit your busy lifestyle!Parsons is an equal opportunity employer committed to diversity, equity, inclusion, and accessibility in the workplace. Diversity is ingrained in who we are, how we do business, and is one of our company’s core values. Parsons equally employs representation at all job levels for minority, female, disabled, protected veteran and LGBTQ+.We truly invest and care about our employee’s wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest—APPLY TODAY!