CLA is a top 10 national professional services firm where our purpose is to create opportunities every day, for our clients, our people, and our communities through industry-focused wealth advisory, digital, audit, tax, consulting, and outsourcing services. Even with more than 8,500 people, 130 U.S. locations, and a global reach, we promise to know you and help you.

CLA is dedicated to building a culture that invites different beliefs and perspectives to the table, so we can truly know and help our clients, communities, and each other.

Our Perks:

Flexible PTO (designed to offer flexible time away for you!)Up to 12 weeks paid parental leavePaid Volunteer Time OffMental health coverageQuarterly Wellness stipendFertility benefitsComplete list of benefits here

CLA is looking to hire an Application Business Analyst to join our growing team. The position offers growth, flexibility and a collaborative work environment.

How you’ll create opportunities in this role:

This role acts as a significant member of the business collaboration and mobile support team to provide consistent and high-quality IT customer service. They assist in planning, testing, and collaborating with other technology services teams on business technology projects, and also assist in resolving Level II incident tickets from the Service Desk.

In this position you should have the following:

Technical Support: Provides support for CLA’s technologies and varied applications. Resolves 2nd level issues and requests from the Service Desk. Participates in an on-call rotation to provide 24-hour support to the Service Desk. Centered on support for AIS (Audit / Assurance Internal Application)Projects: Collaborates and executes CLA sponsored projects, such as acquisitions, annual hardware refresh, and site visits. Provides technical specialty in support of testing, requirements definition, and business solutions. Tests critical applications after updates have been applied to analyze for functional success and unforeseen errors. Occasional collaboration with other teams on projects as required.

Prior Accounting/Audit experience ideal.

What you will need:

Experience

2 years experience in customer service support required2 years experience in an area of application support, Helpdesk, Desktop Management, Mobile device/application support or similar IT experience preferred

Education

Associate degree or technical college certificate required. Combination of relevant experience, education, and training may be accepted in lieu of degree.

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Equal Opportunity Employer /AA Employer/Minorities/Women/Protected Veterans/Individuals with Disabilities.
 
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Wellness at CLA

To support our CLA family members, we focus on their physical, financial, social, and emotional well-being and offer comprehensive benefit options that include health, dental, vision, 401k and much more.

To view a complete list of benefits click here.