Responsibilities:
Oversee the day-to-day administration, monitoring, troubleshooting, maintenance, andongoing support of MES solutions including the Delmia Apriso platformProvide advanced support for MES solutions by troubleshooting application performance issues, determining root cause, and implementing system improvementsWork with software vendors to support, diagnose and resolve MES system issues and bugsPerform MES installations, upgrades, and service pack installationsWork with internal Customers and Business System Analysts to gather businessrequirements, determine scope and feasibility, and drive deployment of solution enhancements to existing or new modules within the MES platformProvide support for system integrations with downstream applications such as ERP and PLMEffectively communicate issues and alternative solutions. Take initiative to achieve valueadded results and improve upon solutions offeredStay current with the latest technologiesCreate and maintain system documentation, standard operating procedures and user guidesProvide on call support as needed technologies.Must possess an IT background and have a strong understanding of enterprise applications, Windows Server, SQL Server Database setup, configuration and management, and Networking concepts.Hands on experience with development technologies such as: SQL, Json, XML, MS Code, DevOps, Rest API, Azure logic Apps, Azure API Management, Office 365 and PowerShellBasic understanding of the functions in databases, servers, networking, and software in the cloudMaintain a large n-tier production environment, ensuring high availability of mission critical systems.Work with the Development Team to deploy, configure, troubleshoot, and maintain custom applications.Work with the DevSecOps pipeline to improve integration, delivery, and quality of applications.Automate and streamline processes to improve team execution.Be a key member of the incident, Change, Availability, Release and Problem Management process to ensure performance, compliance, value and quality.Work closely with the line-of-business teams, internal technology teams and external vendors to define, build, deploy, procedures and support of operational readiness.Work with technology partners to research and analyze current state system capabilities and define technology solutions, options and recommendationsEnsure that all internal and external changes are managed and follow the problem and change management processSupport the software development life cycle of internal systems, facilitating technology to provide timely solutions to the line of business.Monitor and identify trends and behaviors in systems support and implement processes and systems to proactively monitor and deal with technical issues to reduce business impact and increase system up-timeRoot-cause complex problems involving multiple parties, networks, hardware and softwareAnalyze application data to access performance and uncover problemsCoordinate resolution with development team and project managers
Must-haves:
Preferred:
Process knowledge should include ITIL framework, SDLC, and Agile methodologiesProgramming skills in any language (Java, Python, SQL, PowerShell)Knowledge of ASP.NET or open-source frameworksPassing the Azure Administrator certification exam conducted by MicrosoftAbility to run virtual machines on the cloudExperience in Kubernetes and Docker for virtualizationSecuring data from unauthorized accessExpertise in security controls of MicrosoftDeveloping scripts to facilitate application enhancements, data monitoring, troubleshooting data issues and creating custom reports.Good verbal and written communication skills.Excellent analytical, problem solving and interpersonal skills.Willingness to learn new technical skills and accommodate evolving technologies.Ability to interpret and communicate technical concepts to a non-technical audience.Ability to execute multiple work tasks and prioritize work and interacting effectively with a diverse population.Ability to work independently and in a team/project-oriented environment. Understanding server technology, virtualization, network and database technology, programming, system and security analysis.Broad spectrum of knowledge and experiences including but not limited to hardware, software engineering, enterprise systems management, security, systems and business analysis.Map new business needs to vendor system functionality, ensure system availability, security and audit controls and procedures are maintained and followedEstimated Starting Salary Range: $94,345.12 - $129,724.54. Compensation varies depending on a wide array of factors, such as candidates' key skills, relevant work experience, and education/training/certifications. The disclosed range estimate may be adjusted for any applicable geographic differential associated with the location at which the position may be filled.SNC offers a generous benefit package, including medical, dental, and vision plans, 401(k) with 150% match up to 6%, life insurance, 3 weeks paid time off, tuition reimbursement, and more.
IMPORTANT NOTICE:
To conform to U.S. Government international trade regulations, applicant must be a U.S. Citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State or U.S. Department of Commerce.Learn more about the background check process for Security Clearances.
SNC is a global leader in aerospace and national security committed to moving the American Dream forward. We’re known and respected for our mission and execution focus, agility, and disruptive and rapid innovation. We provide leading edge technologies and transformative solutions that support our nation’s most critical security needs. If you are mission-focused, thrive in collaborative environments, and want to make our country stronger with state-of-the-art technologies that safeguard freedom, join our team!
As an Equal Opportunity Employer, we welcome our employees to bring their whole selves to their work. SNC is committed to fostering an inclusive, accepting, and diverse environment free of discrimination. Employment decisions are made without regarding to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or other characteristics protected by law. Contributions to SNC come in many shapes and styles, and we believe diversity in our workforce fosters new and greater ways to dream, innovate, and inspire.