▶ Who we are

With more than 13,000 stores in the U.S. and 84,000 stores globally, it is no wonder 7-Eleven, Inc. has been named an iconic brand. In addition to 7-Eleven stores, 7-Eleven, Inc. also operates and franchises Speedway, Stripes, Laredo Taco Company and Raise the Roost locations.

Since inventing the convenience industry in 1927, 7-Eleven has built a rich 96-year history filled with beloved products like Slurpee, Big Gulp and Big Bite, and fan-favorite holidays like Slurpee Day and Bring Your Own Cup Day.

Now, 7-Eleven is on a mission to contemporize the brand and redefine convenience – and we need your help.

▶ How we lead

At 7-Eleven we are guided by our Leadership Principles.

Be Customer Obsessed Be Courageous with Your Point of ViewChallenge the Status QuoAct Like an EntrepreneurHave an “It Can Be Done” AttitudeDo the Right Thing Be Accountable

Each principle has a defined set of behaviors which help guide the 7-Eleven team to Serve Customers and Support Stores.

▶ About This Opportunity

Job Title: Business Architect

Department: Information Technology

Supervisor Title: Director, IT Comms and Business Architecture

Job Summary:

Develops and champions the definition, implementation, and execution of the processes for the definition, maintenance, and conformance management of the Business Architecture. Responsible for the maintenance of the key Business Architecture deliverables, including business capabilities, value streams, process mapping and modeling, data modeling, and business use cases. Establishes and cultivates relationships within business units across the enterprise and IT to understand business processes and business drivers, business requirements, solutions strategies, alternatives, etc., being considered and/or implemented. Business Architectural leadership in the resolutions of inter-program and inter-project issues. Champions ongoing publicity and communication of the Business Architecture both within the information systems community and the Business unit.

Responsibilities:

Provides overall direction, guidance, and definition of Business Architecture to effectively support business strategyActs as a subject matter expert in the development of Business Architecture framework development, tool suite selection and design, and methodology developmentApply and utilize business modeling methods to ensure results-oriented deliverables in a way that can be recreated and used as a corporate knowledge resource available to project level initiatives, and executive decision makingWork with all levels of business leadership (including executive leadership) to document current and future state business capabilities and business requirementsLeads senior management and leadership through the development of a business architecture plan for the line of business. Evaluate and present information that will facilitate effective and timely decision-making through written and oral communication materials that effectively summarize findings with recommendationsAdvise & guide senior IT leadership in ensuring IT meets each business group's desired capabilitiesDevelop/refine Business Architecture artifacts/templates and create business capability roadmaps that span a 3- to 5- year time horizon; work with the business to integrate capability planning and roadmaps into their strategic planning and project implementationsCollaborate with business leaders in providing input and capability information as inputs to develop business case for initiatives; leads these efforts in proactive engagements with businessConduct analysis to determine best path for solving business problems/opportunities through process improvement, systems enhancement, user training, and/or software procurementFunctions as a liaison to Business and IT partners in order to gain a broad understanding of industry trends and innovations, and their impact on technology; Keeps abreast of technology, customer needs, and industry-related trendsEngage with the Enterprise, Solution, and Domain Architects to assist with translating business capabilities to technical designs; collaborates closely with IT Architects to design optimal technical solutions to meet business needs while aligning with IT strategiesPromotes and leads ongoing publicity and communication of Business Architecture within IT and the enterpriseParticipate and assist in developing regular Enterprise Architecture processesConsult with Industry Experts to provide guidance to IT/Business leadership on current industry trendsBe able to speak to both business & IT strategic road maps to ensure alignmentGathers and validates business and technology requirements to establish scope and parameters of requirements and define project impact, outcome criteria, and metricsCollaborates with internal and external partners to ensure customer needs are met by reviewing requirements, status updates and associated issues; manage customer relationships and expectations by developing a communication process to keep others up-to-date on project resultsInitiates and manages risk assessment process to completion, which includes risk documentation and risk mitigation controlsEstablishes systems specifications and objectives, based on business requirements and cost effectivenessDevelops and maintains process maps and data flow maps for business systems and makes plans to accommodate future work requestsMaintains work plans, incident tracking, error tracking, and documentation required to effectively manage deliverables and expectations consistent with business requirementsCoordinates and conducts user training sessions; develops and updates user documentation, written instructions, job aids, training guides, manuals and materials for users and applications meets with users to provide information regarding system changes and enhancements and to address any questions or issuesPrepares complex reports, correspondence, and other documents; participates on assigned committees and task forces; attends meetings, conferences and training sessions for assigned projectsAdvises and guides business units in the process of developing system enhancements, ideas and work requests. Captures potential benefits to assist with prioritizationCompletes other duties, including special projects, as assigned by Management

Education Requirements:

Bachelor’s Degree preferred in Management Information Systems, Computer Science, Business, or related fieldBusiness Architecture and Enterprise Architecture certification preferred (TOGAF and/or BIZBOK)

Experience Requirements:

Experience with MS SharePoint, SQL and business process management tools preferredMust have 2+ years of experience with Business Process Modeling Notation 2.0 (BPMN 2.0)8+ years of planning, analysis, and/or enterprise or business architectural experience Experience constructing business process models and process flows, constructing data flows and models, developing business capability models and value streamsExpertise in creating business use cases and business scenarios with human-centered design, including developing personas, journey mapping, and leveraging Design Thinking principles

Skill Requirements:

Demonstrated expertise with Word, Excel and other MS Office suite applicationsExcellent communication, organizational and interpersonal skills and the ability to research and resolve issues Strong facilitation skills for requirement elicitation and management communicationsSelf-starter requiring minimal supervision Good understanding of business issues and technical implicationsExcellent understanding of client operations and systemsGood problem-solving skills and attitudeAbility to influence without authorityAbility to handle diverse situations, multiple initiatives, and rapidly changing priorities Ability to present information, both verbal and written, in a clear and concise mannerAbility to multi-task and track multiple efforts concurrentlyAbility to develop estimations, including the work steps and effort hours Good understanding of databases, development tools, infrastructure and software applicationsAbility to translate business requirement(s) into detailed technical documentationExperience with software deployment processesFamiliarity with waterfall, agile and iterative software development lifecyclesAbility to test thoroughly including boundary testing, negative testing, ad hoc testing and regression testingAbility to troubleshoot issues in the certification and production environmentsUnderstanding of organizational change management (OCM) to assist with adoption of system changesAbility to perform repeated bending, standing and reachingAbility to occasionally lift up to 40 pounds