Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all our employees feel respected, valued, and have an opportunity to contribute to the company’s success. As a Business Architect Sr within PNC's Asset Management Group (AMG) Technology Strategy, Architecture, and Innovation organization, you will be responsible for developing business architectures and strategic roadmaps that enable key outcomes for PNC’s Asset Management Group (e.g., wealth management, private bank, investment office, institutional asset management). You will be based either in Pittsburgh, PA or Strongsville, OH or Dallas, TX. or Birmingham, AL. The position is primarily based in a PNC location. Responsibilities require time in the office or in the field on a regular basis. Some responsibilities may be performed remotely, at the manager’s discretion.

Description:
This senior-level position is responsible for Strategy, Architecture, and Innovation. It interacts with senior business and technology leaders, SMEs, and our solution architecture team to bridge the gap of current state business needs with the future state objectives culminating in technology strategies, roadmaps, and architectures that will enable business outcomes and drive transformation. In this role, you will draw upon your business and technology experience to partner with these key stakeholders to ensure that the strategic business capability needs, technology perspectives, architectures, artifacts, and roadmaps are well crafted, presented, and achieve consensus. You will be required to understand complex business and system interactions to develop business architecture deliverables (e.g., value streams, journey maps, capability models & assessments, roadmaps, investment & rationalization decisions) that support continuous improvement and large-scale transformation initiatives.
Candidates should have a strong background in business architecture, with good working knowledge of solution architecture. Strong candidates will also have business domain knowledge of the wealth management / private bank space and generally of the financial services industry. This role will also assess and drive technology/integration strategies to gain operational efficiencies, optimize product offerings and deliver a compelling client value proposition, ensuring that the bank’s portfolio of capabilities and enabling solutions are leveraged to their full potential.

This position is highly visible, and influential, demanding candidates to be strategic, conscientious, deliberate, and able to build deep relationships with key partners. This role requires proven thought leadership, networking skills, interpersonal communication, political & emotional intelligence, written communication, and the ability to understand and anticipate emerging business needs and technology capabilities.

Successful candidates will possess:
• Experience in clarifying Business objectives and needed capabilities and translating them to a technology strategy, and creating deliverables that communicate the strategy and relevant architectural elements.
• Ability to analyze and construct domain-wide perspectives for senior and executive level stakeholders, as a basis for, or in response to, strategic planning.
• Knowledge and/or working background of various architecture disciplines – Business, Application, Solution, Data, Technology, Security
• Exposure to and conceptual understanding of technologies such as applications, middleware, events, APIs, database, user experience, mobile, web.
• Ability to create architecture deliverables including business capability maps, context diagrams, business strategy maps, customer journeys, current state architecture, future state architecture, architectural decisions, and roadmaps.
• Demonstrate continual learning, strategic thinking, and application of emerging trends in business and technology domains.
• Professional certifications (e.g., TOGAF, SAFe, Business Architecture Guild CBA, Lean/Six-Sigma)

In this role, a successful candidate will:
• Facilitate the construction of business models, which may include business capabilities, functions and processes and organization design, and work collaboratively with business strategists, process owners and subject matter experts.
• Focus on business strategy and targeted business outcomes — clarify strategic intentions; identify business outcomes; explore implications, impacts and risks; and address stakeholder questions.
• Create deliverables that illustrate how to strategically move the business forward.
• Support business and technology innovation that drives the organization's top and bottom lines.
• Engage key business stakeholders to facilitate both strategy and innovation planning.
• Develop business architecture viewpoints and resolve complex issues in a variety of contexts throughout the lifecycle of strategy, needs analysis, planning, and execution.
• Design business architectures in large or complex programs, including (but not limited to) transformation roadmaps, system and application interactions, customer/employee journeys, and high-level process/system architectures, in accordance with strategies and objectives.
• Provide consulting to business and technology staff on a variety of topics, including emerging technology enablement, business capability needs, and long-term roadmaps.
• Partner with the business and solution architects to understand and develop solutions that account for key business capabilities and non-functional requirements (architectural quality attributes).
• Communicate with clients and analyzes business requirements and processes; makes architecture recommendations.
• Provide strategic consultation to the line of business in defining or designing business capabilities, processes, functions and organizational structures, as well as in researching, identifying and internally marketing, selling and enabling technologies based on business and end-user requirements.
• Oversee architecture roadmap outcomes, including annual planning alignment, investment decisions, and project and solution rationalization recommendations.
• Explore new and emerging technologies and develops strategic viewpoints on how they could be leveraged to enable business outcomes, drive transformation, or understand their potential disruptions. Evaluate, recommend, and apply new information technologies for existing, new, and emerging business environments and operating models.
• Practice decision making and critical thinking – Understand the issues related to the decision-making process; analyze situations fully and accurately and reach productive decisions.
• Practice business architecture, Enterprise systems thinking, design thinking, and possess a broad understanding of technologies and of the wealth management business domain.
• Be comfortable using business architecture tools and techniques, including strategy on a page, strategic planning, business model canvas, disruptions and trends, balance scorecard, economical modeling, risks and interdependencies, process models, business capability modeling, ecosystems modeling, customer and user profiling, journey maps, and human-centric design.

Key Characteristics include:
• Team player, organizationally savvy, facilitator and works well with others
• Respected and trusted leader
• Remains unbiased, specific technology- and vendor-neutral — more interested in results than personal preferences
• Displays intellectual curiosity and integrity
• Motivated by long-term results and achieving targeted business outcomes.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job DescriptionProvides guidance and advice on business architecture designs in complex projects, resolves difficult problems and ensures that all deliverables meet high standards in quality.Designs business architecture procedures, such as the target operating model and roadmap, while considering business strategies and goals.Consults on best practices for junior staff in business architecture planning, processes, data modeling and business architecture tools (e.g. UML and BPMN.)Provides a systematic analysis on client requirements within the traceability framework and resolves any functional problems encountered.Oversees the quality of business architecture project deliverables while ensuring that they are in compliance with relevant standards and processes.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred SkillsCompetitive Advantages, Customer Solutions, Design, Enterprise Architecture Framework, Machine Learning, Risk Assessments, Technical Knowledge

CompetenciesBusiness Architecture, Business Process Modeling, Consulting, Industry Knowledge, IT Architecture, IT Standards, Procedures & Policies, Planning: Tactical, Strategic, Problem Solving

Work ExperienceRoles at this level typically require a university / college degree. Higher level education such as a Masters degree, PhD, or certifications is desirable. Industry relevant experience is typically 8+ years. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

EducationBachelors

CertificationsNo Required Certification(s)

LicensesNo Required License(s)

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility*: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit pncbenefits.com > New to PNC.

*For more information, please click on the following links:

Time Away from Work

PNC Full-Time Benefits Summary

PNC Part-Time Benefits Summary

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses.  Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace.  We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

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