Are you ready to take your career to the next level?

 As a Business Assistant & Assistant Supervisor within our Commercial & Investment Bank, you will play a pivotal role in supporting senior executives and driving business success. This is your opportunity to showcase your advanced assistant skills and leadership capabilities in a dynamic and fast-paced environment. Join us and be part of a team that values excellence, innovation, and collaboration. Your contributions will make a significant impact on our business and client deliverables.

As a Business Assistant & Assistant Supervisor in the Commercial & Investment Bank, you will provide high-level executive administrative support to senior leaders, including Managing Directors and CEOs. You will manage a team of Business Assistants, ensuring exceptional support and coverage across all business lines. Your role involves navigating change, providing feedback, and implementing strategic initiatives with senior stakeholders. You will also oversee career development and performance management for your direct reports.

Job Responsibilities

Ensure completion of core Business Assistant tasks. Assist the Assistant Manager in supervising Business Assistants. Work independently, exercising significant discretion and judgment. Monitor timekeeping, absences, and holidays for smooth staffing. Collaborate with internal support groups to share knowledge and best practices. Implement defined processes and provide guidance to less experienced staff. Maintain strong relationships with Resource Solutions for recruitment needs. Manage personnel issues, including performance and maternity. Conduct regular "Check-In" sessions and share feedback for year-end reviews. Proactively manage change and liaise with senior stakeholders. Handle day-to-day responsibilities alongside ad hoc projects.

Required Qualifications, Capabilities, and Skills

Proven people management skills. Strong personal brand and leadership mentality. Relevant experience in a support role with direct management experience. Integrity and ability to influence positively. Proactive and reactive problem-solving skills. Ability to build a network quickly. Confident, assertive, and committed professional. Strong Excel skills for reporting and analysis. Excellent communication and influence skills. Strong partnership skills with business managers and corporate groups. Self-starter with ownership and agenda-setting capabilities.

Preferred Qualifications, Capabilities, and Skills

Experience in a high-level executive support role. Familiarity with internal systems and JPM policies. Ability to manage challenging support-related projects. Experience in office management and coordination. Strong attention to detail and organizational skills. Ability to navigate and implement change effectively. Experience in performance management and career development.