Who are we?

Howden is a collective – a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 18,000 employees spanning over 100 countries.

People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.

Are you passionate about ensuring compliance and delivering exceptional client outcomes? Join our team as a Business Assurance, where you'll play a critical role in maintaining high standards across our mortgage and protection business. This position offers the opportunity to work with diverse mortgage products, conduct detailed file reviews, and contribute to our commitment to Consumer Duty. With the potential to expand into protection business in the future, this is an exciting role for a motivated individual who thrives on precision and collaboration.

Key Responsibilities:

Conduct file reviews for Regulated Mortgage Contracts, to assess suitability, including bridging, self-build, and private bank/HNW clients.Assess Non-Regulated Buy-to-Let Mortgages for suitability and compliance.Evaluate recommendations to ensure they meet Consumer Duty standards, with a particular focus on delivering good outcomes for vulnerable clients.Provide constructive feedback through face-to-face or telephone discussions.Manage shared Compliance inboxes to address queries and maintain smooth operations.Handle Customer Due Diligence (CDD) queries and ensure adherence to Anti-Money Laundering regulations.Collaborate with the team to maintain compliance with FCA principles and other regulatory standards.

Qualifications and Skills Required:

Strong knowledge of FCA principles and regulations.Understanding of the requirements under The Consumer Duty.Experience in the mortgages sector, ideally in an advisory or business assurance capacity.Sound knowledge of Anti-Money Laundering (AML) and Consumer Due Diligence (CDD) regulations.Excellent interpersonal and communication skills to provide clear and constructive feedback.Ability to work both independently and as part of a team.CeMAP qualification or equivalent is desirableWhat do we offer in return?

A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:

Our successes have all come from someone brave enough to try something new

We support each other in the small everyday moments and the bigger challenges

We are determined to make a positive difference at work and beyond

Reasonable adjustments

We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs.  Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.

If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.

*Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.

Permanent