Business Banker
Bidvest Bank
Primary Purpose
We are looking for an exceptional Banker to join Team. To generate revenue for Bidvest by sourcing new clients and proactively managing the account to maximize profitability.
Minimum Requirements
Qualifications
Grade 12Degree Certificate in Banking (ideal)BCom (Ideal)Relevant RE qualification (Ideal)Experience
Previous Experience in a Sales role is essentialAt least three years of sales experience in a financial services industry (ideal)Proficiency in IT (ideal)
Duties and Responsibilities
FINANCE
Monthly Sales Revenue Target
To proactively cold call and find new clients for Bidvest to meet the monthly revenuetargetTo educate and promoting Bidvest’s full product offering to clients to maximize the revenue that can be generatedManage the profit margins through providing clients with comparative information on
rates and obtaining the best rates for specific banking productsActively grow the client base by agreed target of new acquisitions a month in order to
achieve the sales target
CUSTOMER CENTRICITY
Customer Service
Cold calling, networking and proactively approaching prospective clients to sell Bidvest’svalue propositionCorrectly anticipating and interpreting the customers’ business requirements in order to
get them to bank with Bidvest Bank, sell right product to right customer and ability to
close dealsProviding relevant timeous solutions to the client through researching the client’s
business in relation to the current economic climate and educating the client on Bidvest’s
productsProviding excellent service that will result in customer referrals and new businessTaking on the role as the primary point of contact for the client, ensuring excellent service
levels and quality to customers to ensure the retention of the client and a long term
working relationshipContinuous face to face and telephonic interaction with clients in order to pre-empt and
proactively address their needsResponding speedily and correctly to stakeholder and customer queries.Assist the client with innovative ways to gain maximum benefit from the products e.g.
offering right product at right timePro-actively manage the review process of clients’ facilities, checking, submitting and
motivating the business case for approval to credit and legal departments to achieve
renewal in the necessary time period. (Providing all necessary documents)Train and assist the client on the necessary systems / processes to deal with the Bank in
the most efficient way, customer educationContinual awareness of what is going on in the market and economy to provide relevant
advise to the client at all timesOn-boarding – signing up customer for first time, following the correct processes in terms
of compliance, credit application and obtaining the facility with the relevant internal
departments
Admin Support
Provide relevant reports in order to track progressReview the client files and keep up to date with changes of directors, board members andauthorized signatoriesUpdate and manage all client interaction on the CRM system
INTERNAL PROCESS
Process Management
Successful relationship building with legal, credit, Internal bankers, back office and Treasury inorder to achieve clients’ needsSigning off files and work with legal and credit to ensure that all necessary documents are in
place and delivered to clientsDeal with the Financial Surveillance Department to assist and prepare the client to approach
the Reserve Bank if necessaryFollow up with all parties to ensure that queries are resolved
Training
Keeping abreast of Compliance (FICA) requirementsKnowledge of Banking products and channelsFAIS compliance Anti Money laundering trainingUnderstand the sales cycleThis position is advertised in line with our commitment to Employment Equity.
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