Location:

4910 Tiedeman Road - Brooklyn, Ohio 44144

***THIS INCUMBENT CAN BE LOCATED ANYWHERE WITHIN THE KEYBANK FOOTPRINT***

JOB DESCRIPTION

Responsible for helping the assigned business segment meet goals. Responsible for developing and executing change management plans for teams and their leaders as appropriate. Develop strong partnerships with training, document development, and communications teams.Responsible for creating and executing contact strategy of Key Bank’s business banking prospects and clientsDevelop and execute training and education for Virtual RMs and BBRMs, and guide training education for Retail Business BankingResponsible for sales process interaction with other partner sales teams current features and functionality. Drive projects end to end; prioritize multiple projects; manage to tight deadlines.Proactively coach and guide the work of others; Serve as mentor within and beyond own team.Drive strategy and execution of reinforcement mechanisms including incentive compensation programs.

REQUIRED EXPERIENCE

Demonstrated analytical, process management and conceptual skills.Demonstrated ability to express complex concepts in terms that are understandable to the business partners, senior leaders, and the sales force.Superior teamwork and interpersonal skills and ability to communicate with all management levels.Demonstrated ability to work effectively with support partners and influence a geographically diverse sales teams.Knowledge of the concepts, principles, and processes of design thinking; ability to utilize the knowledge in enhancing process, products, and services, improving customer experiences, and finding operational efficiencies.Strong understanding of Business Banking products, channels, and segment needs.Strong Business management presentation and PowerPoint skills.The ability to evaluate past performance for future insights, assess and validate options and predict their impact, and use effective critical thinking approaches, such as consulting, commanding, or obtaining consensus.

QUALIFICATIONS

Bachelor’s degree in business or related field and/or equivalent work experience.Minimum of 7 years’ experience in financial services and demonstrated project management leadership skills, leading change management activities/programs, planning and executing large-scale, multi-functional projects from vision through implementation.

EXPECTED COMPETENCIES

Communication: Excellent written and verbal communication skills; develops writing skill in others; Recognizes the need to deliver the right message at the right time through the right channel; Articulates the broad implications / impact of a message; Anticipates and addresses conflict and challenges, able to have touch conversations; Strong presentation development; can coach and guide others to get to the appropriate level of detail and send an effective message; Comfortable presenting to senior levels with ability to adapt or change course with confidence; Demonstrates executive presenceLeadership: Demonstrated leadership; may have direct reports; Sought out for advice and serves as mentor within and beyond immediate team; Manages the integration of activities typically within own team; Demonstrates executive presence; Offers an opinion and contributes to the conversation; Holds themselves and others accountablePartnering / Influencing: Demonstrated ability to engage and partner at mid- to senior leadership levels; Established reputation as an effective and collaborative partner; Coaches and develops relationship building skills in others; Demonstrates managerial courage and willing to dissent from others; Influences others through persuasion and organizational / professional savvy.Business Acumen: Understands LOB and KeyCorp strategy; Leverages knowledge of our competition and the business to anticipate needs and make recommendations; Contributes materially to LOB strategy; Understands how business works; Connects the day-to-day work of team by effective translation of business drivers.Critical Thinking / Problem Solving: Is a critical thinker; Sees the “bigger picture”; Advises leaders to make informed decisions based on keen critical thinking and problem-solving ability; Sought out for perspective and guidance with tackling challenges; Can make decisions; Considers longer-term business strategy in recommending solutions.

COMPENSATION AND BENEFITS

This position is eligible to earn a base salary in the range of $140,000 to $154,000 annually depending on location and job-related factors such as level of experience. Compensation for this role also includes eligibility for short-term incentive compensation and deferred incentive compensation subject to individual and company performance.

Please click here for a list of benefits for which this position is eligible.

Job Posting Expiration Date: 01/09/2025

KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to building a diverse, equitable and inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other protected category.

 

Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.