Location: Can be based at either Templecombe or Cheadle.
There will be a requirement to visit the other sites (incl satellite offices).
Key Responsibilities:
Business Improvement:
Plan Definition:Conduct the elaboration of the Performance Plan with the Unit Head, Head of Operations and BC Leaders Facilitate the plan’s consistency with strategic guidelines (SBP, MTIP, TISP, finance etc.) With Senior Leaders coordinate the alignment within the matrix (BL, UK)Plan Monitoring:Launch, monitor and measure the impacts of the Performance PlanSupport the Units Performance Actors in reaching their performance objectives (issues detection, escalation where needed etc.)Provide support and guidance to the monthly BL Transformation Steerco’s and the UWS UK Transformation Steerco’sSeek to integrate TT30 into the unit’s daily managementEstablish and maintain close links with BL and our UWS UK Engineering TT30 communities to ensure continued alignment of our plansPlan Reporting:Prepare the Performance Plan progress report monthly and share it with BL and OperationsWith Senior Leaders prepare the yearly review of the Performance PlanCoordinate the TT30 Network:Coordinate the TT30 network (BC Leaders, PI Leaders etc.) to boost the performance dynamicsDevelop and practise coaching and sharing of good practises (internal & external)Participate to Learning Hub programmes to increase awareness and mobilisation of all employees on TT30Engage in TT30 networking events external to our Domain e.g. UK, BLCommunication:Deploy communication on TT30 with support from the local communications departmentDevelop and promote diversified communications channels: physical (events, posters, leaflets etc.), digital (intranet, newsletters, videos etc.)Maintain connections with the BL and seek to align with our Communications activitiesChange Management:Identify needs for support in change managementSupport all unit Performance Actors in driving changeBusiness Continuity:
Ensuring that the UWS UK Business Impact Analysis (BIA) is generated in line with the established business governance requirementsEnsuring that the UWS UK Business Continuity Plan (BCP) is generated compatible with the strategic direction of the Domain or Function, including new activities, projects, services or productsEnsuring that Site Incident Management Plans (IMPs) are generated in order to ensure that the Site Incident Management Teams deliver a structured and effective response to an incidentActively participating in the Site Incident Management & Business Recovery Teams to ensure that the plans are enacted as required and lessons learned are conducted to improve future responsesCoordinating training for the various elements of the Business Continuity plan.Coordinating and challenging our preparedness to deliver the various elements of our Business Continuity plansCoordinating Business Continuity activities to ensure that on an annual basis (as a minimum) Business Continuity documentation is maintained, reviewed, validated and exercised, this to include the Business Impact Analysis (BIA), Business Continuity Plan (BCP) and Incident Management Plans (IMP)Representing UWS UK at UK level Business Continuity forumsProviding status reports on the UWS UK Business Continuity Management programme to the UWS UK business and the UK BCM Programme LeadCoordinating internal and external reviews and auditsImportant Working Relationships
UWS UK Head of OperationsUWS UK Operations DirectorUWS UK Site Directors / ManagersUK Business Continuity Programme LeadUWS BL Transformation LeadUWS UK Business Challenge LeadersUWS UK Performance Initiative LeadersUWS UK Internal Comms TeamKnowledge, Skills and Experience Required
Proven achievement in Business Improvement related activities and change management.Capable of working in a matrix organisation and achieving accountability without direct line management responsibility.Demonstrable experience in stakeholder relationship management.Demonstrable experience in actively building and maintaining a network of colleagues and contacts to achieve progress on objectives and shared interests.Excellent communication and interpersonal skills with the ability to work with people at all levels.Able to use initiative to solve problems as they arise and make difficult decisions when necessary.Performance through Co-Operation.A drive for business culture transformation and a desire to develop a continuous change culture.Strong disciplined approach to process while providing pragmatic guidance that supports the business needs. Ready and willing to respond to change in direction to keep things moving forward.Quick learner – open mind receptive to change.Willingness to challenge the status quo and improve on the standard.Self-motivated.Team Player with good self and other awareness.Ability to plan and organise workload to achieve deadlines.Good communicator with strong negotiation and influencing skillsSets high expectations for staff, holds them responsible and accountable for objectives to which they commit themselves.#LI-DM1
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