Templecombe, United Kingdom
3 days ago
Business Continuity and Improvement Manager
Location: Templecombe, United Kingdom

Thales people provide armed forces customers with operational advantage at every decisive moment throughout the mission. Defence and armed forces customers rely on us to deliver the full range of defence mission systems solutions at land, sea, and air. Our platforms extend across the battlespace including Above and Sonar, Electronic Combat, and Intelligence, Surveillance and Reconnaissance systems.

Together we offer fantastic opportunities for committed employees to learn and develop their career with us. At Thales UK, we research, develop, and supply technology and services that impact the lives of millions of people each day to make life better, and keep us safer. We innovate across the major industries of Aerospace, Defence, Security and Space. Your health and well-being matters to us and that’s why we offer you the flexibility to do what’s important to you; whether that’s part time hours, job sharing, home working, or the ability to flex your start and finish times. Where possible, we support a working pattern that suits your lifestyle and helps you reach your ambitions.

Location: Can be based at either Templecombe or Cheadle.

There will be a requirement to visit the other sites (incl satellite offices).

Key Responsibilities:

Business Improvement:

Plan Definition:Conduct the elaboration of the Performance Plan with the Unit Head, Head of Operations and BC Leaders       Facilitate the plan’s consistency with strategic guidelines (SBP, MTIP, TISP, finance etc.)       With Senior Leaders coordinate the alignment within the matrix (BL, UK)

Plan Monitoring:Launch, monitor and measure the impacts of the Performance PlanSupport the Units Performance Actors in reaching their performance objectives (issues detection, escalation where needed etc.)Provide support and guidance to the monthly BL Transformation Steerco’s and the UWS UK  Transformation Steerco’sSeek to integrate TT30 into the unit’s daily managementEstablish and maintain close links with BL and our UWS UK Engineering TT30 communities to ensure continued alignment of our plans

Plan Reporting:

Prepare the Performance Plan progress report monthly and share it with BL and OperationsWith Senior Leaders prepare the yearly review of the Performance PlanCoordinate the TT30 Network:Coordinate the TT30 network (BC Leaders, PI Leaders etc.) to boost the performance dynamicsDevelop and practise coaching and sharing of good practises (internal & external)Participate to Learning Hub programmes to increase awareness and mobilisation of all employees on TT30Engage in TT30 networking events external to our Domain e.g. UK, BLCommunication:Deploy communication on TT30 with support from the local communications departmentDevelop and promote diversified communications channels: physical (events, posters, leaflets etc.), digital (intranet, newsletters, videos etc.)Maintain connections with the BL and seek to align with our Communications activitiesChange Management:Identify needs for support in change managementSupport all unit Performance Actors in driving change

Business Continuity:

Ensuring that the UWS UK Business Impact Analysis (BIA) is generated in line with the established business governance requirements

Ensuring that the UWS UK Business Continuity Plan (BCP) is generated compatible with the strategic direction of the Domain or Function, including new activities, projects, services or products

Ensuring that Site Incident Management Plans (IMPs) are generated in order to ensure that the Site Incident Management Teams deliver a structured and effective response to an incident

Actively participating in the Site Incident Management & Business Recovery Teams to ensure that the plans are enacted as required and lessons learned are conducted to improve future responses

Coordinating training for the various elements of the Business Continuity plan.

Coordinating and challenging our preparedness to deliver the various elements of our Business Continuity plans

Coordinating Business Continuity activities to ensure that on an annual basis (as a minimum)  Business Continuity documentation is maintained, reviewed, validated and exercised, this to include the Business Impact Analysis (BIA), Business Continuity Plan (BCP) and Incident Management Plans (IMP)

Representing UWS UK at UK level Business Continuity forums

Providing status reports on the UWS UK Business Continuity Management programme to the UWS UK business and the UK BCM Programme Lead

Coordinating internal and external reviews and audits

Important Working Relationships

UWS UK Head of OperationsUWS UK Operations DirectorUWS UK Site Directors / ManagersUK Business Continuity Programme LeadUWS BL Transformation LeadUWS UK Business Challenge LeadersUWS UK Performance Initiative LeadersUWS UK Internal Comms Team

Knowledge, Skills and Experience Required

Proven achievement in Business Improvement related activities and change management.Capable of working in a matrix organisation and achieving accountability without direct line management responsibility.Demonstrable experience in stakeholder relationship management.Demonstrable experience in actively building and maintaining a network of colleagues and contacts to achieve progress on objectives and shared interests.Excellent communication and interpersonal skills with the ability to work with people at all levels.Able to use initiative to solve problems as they arise and make difficult decisions when necessary.

Performance through Co-Operation.A drive for business culture transformation and a desire to develop a continuous change culture.Strong disciplined approach to process while providing pragmatic guidance that supports the business needs.   Ready and willing to respond to change in direction to keep things moving forward.Quick learner – open mind receptive to change.Willingness to challenge the status quo and improve on the standard.Self-motivated.Team Player with good self and other awareness.Ability to plan and organise workload to achieve deadlines.Good communicator with strong negotiation and influencing skillsSets high expectations for staff, holds them responsible and accountable for objectives to which they commit themselves.

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In line with Thales' Baseline Security requirements, candidates will be asked to provide evidence of identity, eligibility to work in the UK and employment and/or education history for up to three years. Some vacancies may require full Security Clearance which can require further evidence to be provided. For further details of the evidence required to apply for Baseline and Security Clearance please refer to the Defence Business Services National Security Vetting (DBS NSV) Agency.

At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working.

Thales UK is committed to providing an inclusive and barrier-free recruitment process. We will provide reasonable adjustments and support to ensure neuro-diverse applicants or those with a disability or long-term condition can be their best during the recruitment process. To request an adjustment, if you need this job advert in an alternative format or if you have any questions about the recruitment process, please contact Resourcing Ops for mid to senior roles, or the Early Careers Team for graduate and apprentice roles.

Great journeys start here, apply now!

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