The opportunity: This role will report to the Sr. Manager Business Continuity and will be responsible for supporting the company\u2019s North America\u2019s Business Continuity Program. This position will support various Business Areas in planning, building, and completing activities for Business Continuity Management. They will help assess risks and manage gaps in resiliency readiness by enforcing compliance and seeking opportunities for process improvement. The ideal candidate will have hands-on experience with program management, operational resiliency, and risk management with a strong understanding of the ISO 22301 standards. The candidate should have a have experience leading teams and working in a matrix organization. The candidate should have an understanding of a distributed manufacturing environment with the skills to influence leadership decisions, lead and train people on the need for operational resiliency in a global company. How you will impact WestRock: * Supports Business Areas with skills in Business Continuity Management and problem solving * Engage Disaster Recovery, IT, Cyber Security and Architecture teams with intrapersonal skills * Ensure effective Stakeholder engagement and communications * Enable identification of Business-Critical Processes and Business Capability Mapping * Understand Paper and Packaging business, be able to conduct Business Impact Analysis and design resolutions to address gaps * Provide input and governance to the Business Continuity Plans to support resiliency through business disruption * Make recommendations for training and make improvements to process / procedures * Define problems, collect facts and data, and draw valid conclusions using input from Business Areas, as required to establish direction * Develop and maintain relationships with internal customers across different departments * Develop a culture of continuous improvement based on fact and transparent metrics * Perform other duties as requested by management What you need to succeed: * Serve as a Resiliency Champion for the North America Business Continuity Management * Support the Business Areas in identification of Business-Critical Processes, writing and maintaining the plans * Assist in training Business Areas in Smurfit Westrock Resiliency methodology and enforce it * Assist in implementing, maintaining and improving resiliency plans, ensuring annual attestation, and testing plans * Promote timely updates of Business Continuity Plans and maintain the integrity of the document * Manage Business Continuity Plan updates with lessons learned and remediations to gaps * Ensure compliance of company Resiliency Policy with continuous identification of new Technology solutions requiring Business Continuity Plans * Maintain the integrity of the program, using KPIs to report program health, and working to resolve program issues * Excellent written and verbal communication skills, as well as the ability to effectively communicate to technical and nontechnical audience * Strong analytical, prioritizing, interpersonal, problem-solving, presentation, project / program management skills Essential qualifications and education: * 7+ years of experience * BA/BS in Business Administration, Finance, Accounting, or CIS * Project Management Professional (PMP) certification or Certified Business Continuity Professional (CBCP) is preferred * Prior Program Management experience at 2 other Major companies is a plus * Knowledge of the ISO 22301 standards for Business Continuity Management systems * Strong analytical and problem-solving skills, with demonstrated intellectual and analytical rigor * Experience in leading and managing cross-functional teams * System implementation experience is a plus * Expert User of MS Excel, Project, Visio, Mural, Word and PowerPoint What we offer: * Corporate culture based on integrity, respect, accountability and excellence * Comprehensive training with numerous learning and development opportunities * An attractive salary reflecting skills, competencies and potential * A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of the daily work Smurfit Westrock (NYSE:SW) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers and manufacturing experts with a shared purpose: Innovate Boldly. Package Sustainably. Guided by our values of integrity, respect, accountability and excellence, we use leading science and technology to move fiber-based packaging forward. Smurfit Westrock is an Equal Opportunity Employer. We strive to create and maintain a diverse workforce where everyone feels valued, respected, and included. Smurfit Westrock does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other basis protected by federal, state or local law.