BUSINESS CONTROLS LEAD WHAT IS THE OPPORTUNITY? The primary responsibility for this role is identifying, assessing, monitoring, and reporting on all key non-financial risks related to CNB’s Mortgage business, which is part of the Consumer Banking group. Sitting within the 1LOD Controls Team, this individual will act as a trusted advisor to Mortgage and Controls Team leadership through monitoring of business risks and controls. Coordinates Risk Registers to support the overall Risk and Control Self-Assessment (RCSA). Will work with business partners and risk units, to help prepare for testing , audits and other related risk activities. Provides risk management expertise while working with operations managers and other 2nd line risk partners (to include Operational and Enterprise Risk Management teams, Regulatory Compliance, Business Continuity, IT Risk, Third Party Risk, Corp. Security, etc.). Also responsible for promoting risk awareness within their own Business Unit. What you will do Works with unit Operations Managers to identify, design, document and implement appropriate controls within the organization. Act as subject matter expert for the activities performed in the respective division and their associated risk exposures. Provides advice, support, and strategies to Line of Business units on regulatory interactions as applicable Build, cooordinate, and lead monthly risk working groups to show thematic trends, themes, testing and audit updates, and business needs regarding risk program maturity in conjunction with key objectives. Adhere to a consistent approach in executing key program components for all operational risks, including Risk and Control Self Assessments (RCSA’s), Key Risk Indicators (KRI’s), Issue Management and Operational Losses. Ensure business/strategic plans are consistent with the Risk Appetite Framework and organizations KRI’s and KPI’s. Builds and sustains effective relationships across the enterprise. Stays abreast on specific reporting standards, department reporting requirements and bank changes/enhancements. Provide guidance and leadership on relevant risk and control matters such as monitoring operational developments and providing updates to appropriate managers, and research and prepare for resolution Coordinate the completion of issues and action plans and providing status updates of open/closed issues to owners and leadership Must-Have* Bachelor's Degree or equivalent Minimum 6-8 years of experience working in financial Industry, preferably in a regulatory-facing role Minimum 6-8 years of experience in banking operations, compliance and/or risk management activities Minimum 5 years in mortgage or consumer lending Minimum 3 years of operational risk management control design, testing, and/or auditing in a financial institution. Minimum 3 years of Advanced level experience in Microsoft Office, including Word, Excel, Access and PowerPoint Skills and Knowledge Strong interpersonal, influencing, and communications skills with an ability to interact effectively with stakeholders and regulators, as well as effectively building relationships within the Bank. Exceptional writing skills, with ability to synthesize complex concepts and translate into effective presentations to external regulators and Senior Executives. Working knowledge in a broad range of risk management disciplines including credit, financial, supply chain, market, and operational risks. Autonomous, detail oriented and highly motivated with the ability to work independently as well as collaboratively. Experienced in interaction with senior management, project and time management, and issue management with excellent organizational, follow-up and time management skills. Demonstrated ability to think critically and facilitate change through collaborative effort. Strong interpersonal, verbal, and written communication skills. Self-motivation, discipline, task focus, the ability to structure and present work and a proven record of delivering high quality results within strict deadlines. Must have the ability to work on multiple projects simultaneously and prioritize several concurrent initiatives, both individually and for leadership. Compensation Starting base salary: $101,231 - $172,355 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. *To be considered for this position you must meet at least these basic qualifications The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues. Get an inside look at our Benefits and Perks. ABOUT CITY NATIONAL City National Bank, a subsidiary of Royal Bank of Canada, is the largest bank headquartered in Los Angeles with $92.03 billion in assets as of April 30, 2024. Founded in 1954, City National provides personalized banking, investment and trust services in select markets including Los Angeles, Orange County, San Diego, the San Francisco Bay Area, New York City, Nashville, Atlanta, Delaware, Las Vegas, Washington D.C. and Miami.* In addition, the company and its investment affiliates manage or administer $96.83 billion in client investment assets. City National is dedicated to strengthening communities, and in 2023 alone, the company made more than $11 million in charitable contributions to nonprofits that support the communities it serves. *City National Bank does business in Miami and the state of Florida as CN Bank. For more information about City National, visit cnb.com. EQUAL OPPORTUNITY EMPLOYER & REASONABLE ACCOMMODATION City National Bank is an equal opportunity employer committed to promoting and maintaining a diverse, equitable and inclusive working environment where differences are valued and encouraged. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other basis protected by the laws or regulations in the locations where we operate or in our Code of Conduct. READ MORE If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation for any part of the employment process. Please contact us via email or leave a message at (213) 673-9139. These contact methods are dedicated to applicants whose disability prevents them from successfully applying online. Only messages left for this purpose will be returned. Responses may take up to two business days. #LI-NK1