At DUAL North America, our core values dictate how we live and work. We are a group with independence and people at its heart and we are a home for talent with a unique culture: the biggest small company in the world.

The focus on being a People First business has always been at the very heart of the Group; Our vision was to create an independent business with a unique culture and one that would survive and thrive as a business controlled by the people working for it. And finding the most talented and entrepreneurial people to join the Group has been and will continue to be key.

DUAL North America, Inc. is seeking a

Business Development Coordinator

Title: Specialty Perils Business Development Coordinator

Classification: Exempt

Division: Flood

Reports to: Director of Business Development

Travel: 0%-25%

Work Environment: Remote

Salary Range: $90,000-$100,000

About the role:
DUAL North America, Inc. is seeking a Business Development Specialist to support the Business Development Director in creating strategic distribution and operational opportunities for the Specialty Perils Team. This role will create new business strategies to increase premiums/revenues by maintaining client relationships, identifying new business opportunities and to develop sales and marketing strategies to enhance profitable growth.

Essential Functions:

Provide Distribution Partners with Online Training, Group Webinars and Support

Assist Business Development Director with individual webinar training for Retail Brokers/Appulate clients with our online Flood WebRater systemUser support for the online Flood WebRater systemSet up on-line Flood WebRater accounts with log in and passwordAssist with DUAL Broker webinar meetingsHelp schedule new customer and existing clients with online trainingEmail – invite- the prior to the event- and follow up with those that attendedAssist/Lead training sessions for DUAL Specialty Perils webinarsAssist with online rater training videosCreate and maintain PowerPoint Presentations, Audio and Video content for our webinars, and other presentationsDevelop and deploy organic growth initiatives with other DUAL property silos

Manage Producer Appointment Process

Assist with Retail Brokers/Appulate client appointmentsRequest/Collect information needed for producer appointmentAdd & Update producer information in IMS (names, address, accounting info, commission)Setup up producer in IMSCoordinate marketing leads, help support organic growth through cross-sell opportunities through the SalesForce.com platformSetup DUAL Flood WebRater Users with passwords and linksSupport Sales Force activity – input and ongoing management

Manage the inbound Specialty Perils / Flood marketing email inbox

Respond to general inquiriesRespond internally & externally to email requestsReporting customer personal changes or organizational email changes

Manage the Flood Producer/Business Unit Reports (Microsoft Power BI)

Coordinate with Programs to deliver monthly activity/GWP reportsCoordinate and prepare production reports for broker visits and conferencesCoordinate monthly Top 50 Wholesale Flood producers reportsCoordinate monthly Top 50 Retail Brokers Flood producers reportsCoordinate & develop re-solicitation process for missed/quoted opportunities that were not taken-up

Assist Business Development Director with Sales and Producer Communication

Help schedule internal/external sales call campaignsAssist with internal callsAttend and assist with external personal sales callsFollow up calls to inactive online Flood WebRater users

Conference and Convention Support

Attend and assist Business Development at all Flood related conferencesHelp schedule conference meetingsAssist with event planning, lunches and dinners and marketing material

Other Areas of Focus & Support (based on skill carry over from current position where needed)

Work with divisional lead and capacity team with contract renewals, ensuring timely review and execution, collaborate with division head to assess current contract terms and determine if changes or renegotiations are neededWork with underwriting team to provide support with program audits, to ensure compliance with contractual and regulatory requirements.Collaborate with internal team members to gather and verify information requested by the carrier for their due diligence.

Job Requirements (education, experience, skills):

5 Year Insurance Industry Experience5 Year Customer Service ExperienceIMS Systems ExperienceProperty & Casualty Insurance LicenseProficiency in Microsoft Office SuiteAbility to follow policies and proceduresComplete assigned tasks correctly, on time and able to learn quicklySelf-motivated and demonstrate an attention to detailBe able to work independently for extended periodsExcellent written and verbal communication skills as well as a general business understanding If you do not meet all the qualifications for this role, we still encourage you to apply, as we are always looking for diverse talent to join our growing team.

What we offer:
A career that you define. Yes, we offer all the usual rewards and benefits - including medical, dental, vision, a wide variety of wellbeing offers, competitive salary, unlimited PTO, 401k with company match, paid volunteer days and more.

We provide an environment where new ideas are encouraged and celebrated, where people who want to have a real hand in our success thrive. We want people who want to make a difference - not just in the workplace, but in the industry and in the wider community.

EEO Statement:
We consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness, and respect. DUAL North America provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. DUAL will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.