Principal Accountabilities
● Define and execute the roadmap and strategy of all current and future products in a business group. Responsible for gathering and prioritizing requirements, work closely with engineering, sales, marketing, and customer support to ensure customer satisfaction and support the company’s overall strategy and goals. Manage all staff involved in the development of software products and oversee all software releases of products while staying in continuous communication with customers for market research and feedback.
● Manage one or more products by working with VP to develop overall product strategy and administer tactical activities.
● Understand market opportunities and competition and specify market requirements for current and future products and deliver requirement documents/mock-up screens to the development teams.
● Manage all software, quality and product-related teams both on- and off-shore.
● Closely work with marketing team to manage releases to customers, promotions and advertising.
● Collaborate with the sales team, prospects and current customers for feedback on current/future products. Provide the sales team with training and technical knowledge to help sell the product and professional services.
Job Complexity
● Manages professional employees and/or supervisors or supervises large, complex technical or business support or production operations team(s)
● Is accountable for the performance and results of a team within own discipline or function
● Adapts departmental plans and priorities to address resource and operational challenges
● Decisions are guided by policies, procedures and business plan; receives guidance from senior manager
● Provides technical guidance to employees, colleagues and/or customers
● Accountable for results of a small team
● Exercises limited management authority; sets employee performance objectives, conducts performance reviews and recommends pay actions
● Defines team operating standards and ensures essential procedures are followed based on knowledge of own discipline
Experience / Education
Typically requires a minimum of 8 years of related experience with a 4 year degree; or 6 years and an advanced degree; or equivalent experience.