Business Development Specialist About the Organization Velocitii is a local Western New York BPO Company, which stands for Business Processing Outsourcing. We partner with brands and organizations to assist their customers with any challenges they might be facing. Customers call in about their product plans, billing, and/or troubleshooting. We work with a range of industries including Healthcare, Waste Management, Hospitality, Ecommerce and Technology. We're looking for people who embrace fresh thinking and are committed to creating remarkable customer experiences in a fun, positive workplace. EOE Statement Velocitii is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, disability, military/veteran status, citizenship status, genetic information, or any other characteristic protected by applicable federal, state, or local laws. Description Velocitii is looking for a dynamic, qualified Business Development Specialist to extend our reach through expert discovery and exploration of new and untapped business opportunities and relationships. Successful Velocitii Business Development team members are tenacious hunters, trusted to be the front of the company, producing and driving new business. Skilled in the areas of sales and marketing, this individual will join and inspire a team of ambitious go-getters to achieve company goals. Responsibilities: + Develop strategic plans for account identification, penetration and growth + Gain in depth understanding of Velocitii’s brand and value proposition + Effectively present Velocitii to prospects and convert to a formal overview and capabilities discussion + Using in depth BPO industry trends and specific Velocitii service offerings, develop and execute go-to market strategies that secure net new business for the organization + Arrange business meetings with prospective clients + Partner with operations to ensure alignment on service capabilities + Develop solutions that meet the clients needs and are aligned with Velocitii’s core competencies + Qualify leads from marketing campaigns as sales opportunities + Develop relationships with prospect executives gaining understanding of their business needs + Work with Brand Manager to develop specific campaigns within target markets + Respond in a timely manner to inbound calls, email inquiries and web leads + Develop, maintain and update an accurate prospect pipeline + Achieve targeted goals including outbound calls, qualified leads/opportunities and revenue + Build long-term relationships with new and existing customers + Perform other duties as assigned Requirements: + 3-5 years sales & marketing experience in service industy, preferably in BPO industry + Familiarity with standard BPO KPIs i.e. average attempt per lead, volume of calls/day, appointments/week, qualification of opportunities, etc. + Strong active listening skills + Excellent oral, written and presentation skills + Ability to influence and persuade to achieve desired outcomes + Strong analytical, problem solving, and negotiation skills + Excellent organizational, planning, prioritization and interpersonal skills + Ability to creatively research companies and prospects to develop effective sales strategy + Technology and/or healthcare industry experience preferred + Proficiency in MS Office and CRM software (e.g. Salesforce) Position Requirements Location Rochester office Shift Days Salary on target earnings $65 - 80k Full-Time/Part-Time Full-Time Exempt/Non-Exempt Exempt Number of Openings 1 Number Filled 1 Hiring Manager(s) Heather Smith Req Number SAL-22-00002 Open Date 5/11/2022 This position is currently accepting applications.