Req ID: 124929 Remote Position: Yes Region: Americas Country: USA **Summary** Incumbents apply in-depth knowledge in a specific area of specialization. Work is guided by general policies and segment objectives. Works on problems of varying scope where analysis of situations or data requires a review of identifiable factors and a considerable degree of judgment. Erroneous decisions or failure to achieve results may have a negative impact on the site’s/segment’s operations, schedules, and/or performance goals. Works under minimum Supervision. Seeks approval from others on matters outside of job/role scope. Receives guidance on specific assignment objectives and possible solutions. Unusual problems are solved jointly with manager. Work is reviewed for application of sound business practices. May lead a work group or project team consisting of technical and support staff. Builds internal and external relationships, with emphasis on those that facilitate the achievement of job/role accountabilities, such as relationships with customers and internal service organizations. **The successful incumbent is preferred to be located in Texas.** **Detailed Description** Performs tasks such as, but not limited to, the following: + With the Business Office and/or Sales, drives or supports any quote activity within business segment. + Manage two or more projects of medium complexity (technology, organizationally). Lead cross-functional, global core team(s), kick off programs, establish schedules and drive meetings + Works with senior Business Development team members to develop bids, proposals and presentation packages for customers. + Present and communicate status to the business leaders and customers. Reviews and interprets customer documentation. + Applies knowledge to support the team with strategy and tactic development. + Arranges and coordinates details pertaining to customer visits and audits (including confidentiality agreement activity, visit preparation and logistics. + Interfaces with Business Office and customers to compile, develop, validate, and communicate repair/shipments plans that support overall business goals. + Identifies business process enhancements and participates in their design and implementation. + Completes customer submitted surveys, self audit forms and information requests. + Performs win/loss analysis and tracks results for the business segment. + Performs customer forecast rollups for the business segment. + Utilizes Customer Relationship Highground principles and other tools to assist the Sales, Marketing and Business Development teams in the development of the strategies, tactics and value propositions that will be used to pursue, win and grow business. + Collects, reviews and analyzes customer data and market intelligence from all sources. + Champions a customer-focused culture within the site through a mentoring process as well as through formal education/training programs. + Works with the teams to win and grow business by ensuring that they remain focused and aligned in supporting the strategies and tactics. + Acts as a liaison to coordinate the efforts of the AMS, IT, SCM and site teams. + Educates the Sales/BD team members in regards to site capabilities (technology, capacity, business needs). + Reports indirectly to the AMS GM and site GMs, keeping them up to date on all opportunities, win/loss information and business forecasting. + Works to ensure consistency in processes and approaches across all sites (one-face-to-the-customer). + Develops and presents general site-focused presentations to customers during visits. + Participates in customer tours of sites. **Knowledge/Skills/Competencies** + Broad knowledge of an electronic manufacturing environment, materials and processes. + Strong knowledge of SCM and manufacturing processes and ERP applications. + Excellent communication skills (both verbal and written) + Strong business analysis skills + Strong interpersonal skills + Strong time management/multitasking skills + Strong teamwork skills + Ability to work with and influence other individuals in a non-confrontational manner. + Strong administration, prioritization, and logistics/coordination skills. + High level of proficiency with spreadsheets, flow charting, and presentation software. + Experience with CAD software + Some background in complex problem management and resolution + Ability to work independently, and simultaneously work as a member of several virtual teams. **Physical Demands** + Duties of this position are performed in a normal office environment. + Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data. + Repetitive manual movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required. + Overnight travel may be required, up to 25%. **Typical Experience** + 4+ years' experience **Typical Education** + Bachelor’s degree in related field, or consideration of an equivalent combination of education and experience. + Educational Requirements may vary by geography **Notes** This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Celestica’s policy on equal employment opportunity prohibits discrimination based on race, color, creed, religion, national origin, gender, sexual orientation, gender identity, age, marital status, veteran or disability status, or other characteristics protected by law. This policy applies to hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral and other aspects of employment and also states that retaliation against a person who files a charge of discrimination, participates in a discrimination proceeding, or otherwise opposes an unlawful employment practice will not be tolerated. All information will be kept confidential according to EEO guidelines. Location: This is a remote position, with travel as necessary. We are open to considering candidates close to any of our US locations in Massachusetts, Pennsylvania, Minnesota, Texas, Arizona, Oregon or California as well as locations near major airports such as the Northeast, Southeast, Midwest and Pacific Coast. **COMPANY OVERVIEW:** Celestica (NYSE, TSX: CLS) enables the world’s best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development – from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers. Celestica would like to thank all applicants, however, only qualified applicants will be contacted. Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.