Business Development Support Manager
Everon
Company Overview:
At Everon, we truly believe that our people are the difference – for our organization, the customers we serve and the communities we protect. When you’re a part of Everon, you’ll have the opportunity to be a part of that difference every day. With more than 100 locations, a deep national presence, and comprehensive portfolio of solutions and services, our employees are always poised for career advancement and growth. For more information, visit www.everonsolutions.com or follow us on LinkedIn.
POSITION SUMMARY:
The Business Development Support Manager plays a crucial role in driving the growth and expansion of the company by identifying new business opportunities for the Network Operations Center, building and maintaining client relationships, and developing strategic partnerships. This position requires a combination of strategic thinking, sales expertise, and relationship management skills to achieve targets and objectives
DUTIES & RESPONSIBILITIES:
Identify and pursue new business opportunities, develop strategies to approach and engage with prospective clients, lead the sales process from initial contact with National Account Managers to contract negotiation and closure
Build and maintain relationships, cultivate strong relationships with existing Everon Sales to ensure satisfaction and retention act as the main point of contact for client inquiries, concerns, and feedback, collaborate with internal teams to address client needs and deliver solutions effectively
Achieve sales targets and objectives develop and implement sales strategies to meet or exceed sales targets track and analyze sales performance metrics, identify areas for improvement, and take corrective actions as necessary prepare regular reports and updates for management on sales activities, pipeline, and performance
Stay informed about industry trends and market developments by maintaining a partnership with Everon Product and Design Teams use market insights to identify new opportunities and and solutions for Sales and the customer provide recommendations to management on strategies to stay competitive and adapt to market changes
MINIMUM EDUCATION & EXPERIENCE:
High School Diploma
8 years of technical experience providing service delivery
Proven sales acumen in a Managed Services Provider
PREFERRED EDUCATION & EXPERIENCE:
Bachelor's degree in Business Administration, Marketing, Sales, or equivalent industry experience
Proven track record of success in business development, sales, as well as technical implementations.
Strong understanding of technical sales principles and techniques.
Excellent communication, negotiation, and interpersonal skills.
Ability to build and maintain relationships with clients and partners.
Strategic thinker with the ability to analyze market trends and identify opportunities.
Self-motivated and results-oriented, with a drive to achieve targets and objectives.
Proficiency in Microsoft Office, Sales CRM
KNOWLEDGE, SILLS, & ABILITIES:
Strong Organizational skills
Ability to prioritize and maintain multiple assignments
Strong project management skills
Self motivated, ability to project a professional attitude
Excellent teambuilding, customer service and interpersonal skills
Comprehends and learns department practices, rules and regulations
Speaks clearly and concisely
Effectively communicates with a diverse population.
Strong written and verbal communication skills.
Reacts and thinks quickly and effectively in difficult situations.
Follows written and oral instructions/directions.
Ability to locate informational resources as needed
Proficient with prioritizing decisions based upon multiple criteria and identifiable standards of policies and procedures
Multi-tasking in various situations
Ability to work independently and as part of a team.
Ability to adapt to change as business needs require
Ability to read and interpret applicable documents, materials, policies, procedures, etc. as presented in English
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