Business Employment Services Representative Department: Community Health & Research Center Location: Dearborn, MI START YOUR APPLICATION (https://apply.hrmdirect.com/resumedirect/ApplyOnline/Apply.aspx?req\_id=2929144&source=2929144-CJB-0) Job Title: Business Employment Services Representative Job Status: Full-time Bilingual: Arabic/English preferred Job Summary: Under general supervision, the Business Employment Services Representative uses specialized knowledge of placement and job development techniques, along with skills obtained through experience and/or formal training to develop work sites and match program participants to those sites. Essential Duties and Responsibilities: + Develop and maintain relationships with existing and potential employers + Recruit new employers each month + Conduct employer visits daily/weekly to market program services and recruit new job openings + Maintain employer file and documentation regarding the employer and current and past job openings + Develop job opportunities for special need program participants as well as community service opportunities for other components of the program + Assist program participants to develop effective job seeking skills, including completing applications, writing resumes, practicing job interviewing techniques and other related skills + Refer program participants to potential employers and solicit feedback on status + Assist with employer screening process when requested + Direct transportation of program participants to employers + Provide employers with information and other perspectives on employment practices, wage scales, tax incentive programs and government funded training options + Organize job fairs + Provide translation services as needed + Provide cultural awareness education to employers who hire immigrants + Assist employers in resolving conflicts and/or tensions as needed + Address program participant or staff concerns and complaints + Operate standard office equipment and use required software applications + Perform other duties and responsibilities as assigned Knowledge, Skills and Abilities: Knowledge of: + Advanced concepts, principles and practices of effective employment and training techniques + Intermediate concepts, principles and practices of labor market demands and labor laws Skill in: + Operating standard office equipment and using required software applications for program area and other applications, including Microsoft Office Ability to: + Analyze job opportunities to program participant knowledge, skills and abilities to ensure meet minimum qualifications + Partner with other functional areas to accomplish objectives + Facilitate meetings and ensure that all viewpoints, ideas and problems are addressed + Incite enthusiasm; influence, motivate and persuade others to achieve desired outcomes + Interpret and apply policies and identify and recommend changes as appropriate + Organize, manage and track multiple detailed tasks and assignments with frequently changing priorities in a fast-paced work environment + Communicate effectively, both orally and in writing + Work independently as well as collaboratively within a team environment + Handle stressful situations and provide a high level of customer service in a calm and professional manner + Establish and maintain effective working relationships Educational/Previous Experience Requirements: + Minimum Degree Required: + High School Diploma or GED equivalent + Associate Degree Preferred + Required Disciplines: + Business Administration or related field ~and~ + At least 2 years of experience in sales, business development, community engagement, or a mental health setting (based on assigned functional area) preferably in a non-profit setting or any equivalent combination of experience, education and/or training approved by Human Resources Licenses/Certifications: + Licenses/Certifications Required at Date of Hire: None Working Conditions: Hours: Normal business hours, some additional hours may be required Travel Required: Local travel may be required Working Environment: Climate controlled office START YOUR APPLICATION (https://apply.hrmdirect.com/resumedirect/ApplyOnline/Apply.aspx?req\_id=2929144&source=2929144-CJB-0)