Business Execution Administrator - Case Management
Motion Recruitment Partners
Business Execution Administrator - Case Management
Charlotte, NC
**Hybrid**
Contract
$26.53/hr - $29.89/hr
Outstanding long-term contract opportunity! A well-known Financial Services Company is looking for a Business Execution Administrator- Case Management - Unclaimed Property/assets in Charlotte, NC -onsite
Work with the brightest minds at one of the largest financial institutions in the world. This is long-term contract opportunity that includes a competitive benefit package! Our client has been around for over 150 years and is continuously innovating in today's digital age. If you want to work for a company that is not only a household name, but also truly cares about satisfying customers' financial needs and helping people succeed financially, apply today.
Contract Duration: 4+ Months
**Required Skills & Experience**
+ Reading comprehension.
+ Research driven (but also efficient with conducting research).
+ Case Management experience.
+ Prior experience with Unclaimed Property/assets.
+ 2+ years of administrative or business support experience,
**Skills & Experience**
+ Experience resolving and working through basic to moderate internal or external inquiries using independent critical thinking.
+ Strong customer service experience with written communications.
+ Prior experience in case load management.
+ Excellent verbal, written, and interpersonal communication skills.
+ Processing and performing thorough research to resolve internal or external inquiries.
+ Ability to take on a high level of responsibility, initiative, and accountability.
+ Experience working in an email production support environment.
+ Intermediate Microsoft Office (Outlook, Excel, Word, PowerPoint, Microsoft Teams, OneNote) skills.
+ Ability to navigate multiple applications, systems, and document types.
+ Previous experience with HOGAN, PEGA, and OIB is a plus.
+ Ability to grasp business issues quickly, recommend solutions, and drive for resolutions.
+ Prior experience with Unclaimed Property/assets.
**What You Will Be Doing**
+ Support Business Execution: proactively seek ways to improve processes.
+ Perform moderately complex administrative support tasks.
+ Receive direction from supervisor and escalate non-routine questions.
+ Interact with client personnel on a range of information.
**You will receive the following benefits:**
+ Medical Insurance - Four medical plans to choose from for you and your family
+ Dental & Orthodontia Benefits
+ Vision Benefits
+ Health Savings Account (HSA)
+ Health and Dependent Care Flexible Spending Accounts
+ Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
+ Hospital Indemnity Insurance
+ 401(k) including match with pre and post-tax options
+ Paid Sick Time Leave
+ Legal and Identity Protection Plans
+ Pre-tax Commuter Benefit
+ 529 College Saver Plan
Motion Recruitment Partners (MRP) is an Equal Opportunity Employer, including Veterans/Disability/Women. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP’s Employment Accommodation policy. Applicants need to make their needs known in advance.
**Posted by:** Chris Clark
**Specialization:** Customer Support / Call Center / Client
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