Job Posting Title:

Business Integration & Strategy Manager (Adventures & Expeditions)

Req ID:

10092159

Job Description:

For nearly two decades, Adventures by Disney has been a leading travel brand, offering over 40 guided-group adventures across land, river, and expedition cruises. Disney-trained Adventure Guides ensure hassle-free vacations with masterful storytelling, in-depth knowledge, and attention to detail, fostering lasting connections with each destination. The heart of every Adventures by Disney vacation lies in the authenticity, immersion in cultures, insider access, and curated activities.

Building on a legacy of over 135 years, National Geographic Explorers have ventured across continents, remote cultures, ocean depths, and towering mountains. National Geographic Expeditions extends this legacy, allowing travelers to embrace their inner explorer and witness the wonders of the world up close and in depth. With Signature Land, Expedition Cruise, River Cruise, or Private Jet options, National Geographic Expeditions provides unparalleled access to the world with knowledgeable Experts. Additionally, every trip booked supports the global nonprofit National Geographic Society, contributing to the work of National Geographic Explorers worldwide in protecting and illuminating our world through exploration, research, and education.

The Business Integration & Strategy Manager is an experienced business strategy, analysis and optimization professional that develops and implements growth strategies, analyzes business performance and identifies key issues, develops and implements action plans to optimize business performance and manages large scale special projects that support the Adventures & Expeditions (A&E) business. 

You will formulate business strategies, analyze product line profitability, and develop and implement strategies to address product quality or product/business profitability issues.  You will integrate and partner with cross functional teams and act as a liaison for the execution of initiatives that span multiple lines of business and multiple functional areas.

The Business Integration & Strategy Manager requires a balance of highly analytical, detail-oriented business strategy and project management skills, as well as strong influencing and facilitation skills.  You will be responsible for complex, large, medium and small-scale projects with broad organizational implications and impacts.

The Business Integration & Strategy Manager will report to the Senior Manager, Business Integration, Talent and Strategy and sits in Celebration, FL.

What You Will Do/Responsibilities:

Lead, Manage and Hold Accountable: Indirectly lead and influence within the organization to achieve common objectives and business strategies. Role will have 1 or more direct reports.

Business Strategy

Establishes planning process.

Partners with Trip Dev, Operations, Partnership Mgmt and Functional Leaders to set strategic vision and ensure there are no gaps.

Ensures other executives and Functional leaders are executing against that strategy, including company-wide and global initiatives.

Business Analysis and Issue Identification

Monitors and analyzes business performance including product quality and profitability.

Works with teams to assess root causes, identify key issues and create action plans to address opportunities/needs. Implements action plans to address any shortfalls.

Understands key metrics and trends to help maximize business efficiencies and results. Drives performance expectations and accountability to ensure goals are met or exceeded.

Business Performance Optimization

Develops and implements action plans to optimize business performance and leads initiatives to drive critical business, segment and enterprise strategies and priorities which will include:

process re-engineering and efficiency projects.

integrating business objectives across all areas of the business (e.g. Trip Development, Trip Operations and Partnership Management)

collaborating with key business functional areas (Marketing, Sales, Contact Center, Technology, Legal, HR, Finance, WDI, etc.).

Special Project Management

Manage large scale projects and develop special relationships that support the NGE business including integration (of team, processes, products), new product launches, development/implementation of shared systems, operational changes, special circumstances (e.g. health or security issues).

Clearly define project scope, assumptions, risks, and project approach, including budget, timelines and communications. Manage projects to budget/timeline. 

Escalates issues, risks, and decisions. Ensure timely follow up and adequate resolution.

Develop and implement reporting to create visibility across initiatives and ensure focus.

You will Have/Required Qualifications:

3+ years’ experience with business strategy, business/financial analysis, business optimization or project management

3+ years’ experience working in the Travel industry (domestic and intl). Knowledge of Trip Operations preferred.

Demonstrated skill in influencing senior leaders and facilitating through complex decisions.

Experience building and leveraging effective relationships.

Demonstrated ability to provide direct and actionable feedback to address difficult issues and situations while maintaining positive working relationships.

Demonstrated understanding of large-scale project management concepts, practices, and procedures. Proven examples of delivering large scale project on time and on budget

Ability to hold both direct reports, colleagues and partners accountable throughout the project management process.

Demonstrated decision making skills based upon a mixture of analytics, experience and judgment.

Demonstrated excellent written and verbal communication.

Highly skilled in working across a variety of business functional areas and as a member of a diverse, matrixed team.

Preferred Qualifications:

3+ years’ experience working at Nat Geo Expeditions (NGE)

Experience as a people manager of Coordinator level staff.

Experience with advanced Excel (including pivot tables), PowerPoint or Keynote, and other data/metrics visualization tools.

Familiarity with Adventures by Disney and National Geographic Expeditions products and business model

Required Education:

Bachelor’s degree or equivalent work experience.

Additional Information:

Benefits and Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits.

Job Posting Segment:

Adventures & Expeditions

Job Posting Primary Business:

Business Integration

Primary Job Posting Category:

Adventures By Disney Operations

Employment Type:

Full time

Primary City, State, Region, Postal Code:

Celebration, FL, USA

Alternate City, State, Region, Postal Code:

Date Posted:

2024-06-10