Value Proposition

ShopriteX has been established within Shoprite Group to accelerate the use of data in improving customer experience and business operations. The business has been set up to work in an agile way, with centres of excellence supporting key business value streams.

The Senior Business Intelligence Analyst will be involved in leveraging Shoprite’s vast operational data to provide and create unique insights and analytics that deliver value to the business teams.

ShopriteX is highly entrepreneurial, you will be expected to deal with a high level of ambiguity to ensure that we are able to achieve our vision. We are focused on becoming a high-performance organisation that attracts the finest talent to make a difference to our customers. You will have the opportunity to implement and tailor best of breed technologies and work with like-minded individuals within the retail space. ShopriteX prides itself in making the everyday effortless for customers and, as part of the Shoprite Group, has the backing of the largest private sector employer in South Africa and leading employer in Africa to fulfill this mission. ShopriteX focuses on attracting, developing, and retaining a loyal, committed and diverse workforce, dedicated to a +1 culture and organizational objectives.

Role Purpose

The Senior Business Intelligence Analyst, as an experienced Business Intelligence Analyst, is tasked with leveraging Shoprite's operational data to craft meaningful insights. The Senior Business Intelligence Analyst is an expert at transforming raw data into actionable insights. The incumbent will design, develop, and implement Business Intelligence solutions, working closely with stakeholders to ensure the delivered solutions align with organisational goals. The incumbent’s expertise in designing and implementing BI solutions is crucial for driving strategic initiatives, ensuring a customer-centric approach, and providing visibility across diverse business units.

Role Description

Business Relationship Management:

· Stakeholder Collaboration: Work with stakeholders to implement processes for data accuracy and quality control.

· Cross-functional Collaboration: Collaborate with other teams to integrate BI solutions seamlessly.

· Insight Communication: Effectively communicate BI analysis insights to stakeholders.

Solution Development:

· BI Solution Design: Lead the development of advanced BI solutions, including data models, dashboards, and reports.

· Technical Leadership: Provide technical guidance to the BI Development Team, promoting expertise and innovation.

· Technology Implementation: Develop BI solutions using tools like Tableau, Power BI, or similar technologies.

· Workstream Planning: Participate in planning from inception to BI solution delivery.

Service Delivery:

· Performance Optimization: Conduct performance analyses and optimize ETL processes, datasets, and reports.

· Documentation: Document BI solutions and maintain records of technical specifications and requirements for future.

· Continuous Learning: Stay updated on industry trends and emerging technologies.

Qualifications and Experience:

· Bachelor’s degree in business, computer science, engineering, system analysis, mathematics, or related field.

· Advanced degree in Analytics/Science/Engineering/Mathematics (beneficial).

· 3-5 years of experience in BI development, BI analysis, or data analysis.

· Proficiency in BI tools (Tableau/Power BI), SQL, and data modelling.

· Experience with cloud data warehouse technologies (AWS Athena, Redshift, Snowflake, or similar).

Key competencies and work ethic

· Data Transformation Expert - Proficient in turning raw data into insightful visualizations.

· Business Acumen - Able to translate business requirements into effective BI solutions.

· Problem Solver - Skilled at investigating and solving complex business problems through data analysis.

· Adaptability - Thrives in a dynamic, entrepreneurial environment, navigating ambiguity with resilience.

· Innovative Thinker - Open to exploring new ideas, contributing proactively to solution development.

· Strong communication skills including both written and verbal communication skills. Communicates effectively to a variety of audiences; converts complex concepts into simple, well-articulated messages; confidently engage with and discuss concepts with stakeholders.

· Strong Analytical thinker and quick learner and highly numerate- Readily grasps new concepts and information, investigates various courses of action, and integrates multiple sources of data to identify optimal solutions

· Is customer focused and understands customers and how best to serve them; committed to providing high-quality customer service and ensuring customer needs and expectations are met. 

· Planning and organising – Able to timeously and efficiently prioritise and execute multiple and competing demands in a fast-paced environment. Identifies urgent and important tasks / priorities to ensure delivery.

· Results-driven and quality focused – Efficiently executes tasks and priorities, setting stretch goals for self, while remaining focused and working tenaciously towards meeting and exceeding expectations within quality standards. Strong commitment to quality and delivering a thorough approach to work.

· Team player and collaborative partner – Builds strong relationships with stakeholders while working collaboratively across work teams and projects. Open, honest and direct, comfortable giving and receiving constructive feedback. Thinks and acts independently as well as collaboratively. 

· Ability to work in a high-volume, high-pressured environment and deliver high productivity, organising, prioritising, and reordering workload in a rapidly changing and fast-moving environment.

· Detailed, organised and quality focused - Has an affinity for detail, structure and efficiency, balancing planning and execution. Is diligent and vigilantly watches over tasks, processes, and outputs to ensure accuracy while independently actioning and correcting any quality concerns. 

Our Group and all its operating companies is committed to creating, embracing, and preserving a diverse workplace that values the unique talents, perspectives, backgrounds, and abilities that enrich our organisation. A place where everyone matters and feels included.

We are committed to Employment Equity when recruiting internally and externally.

Please take note that by responding to this application and providing your personal information, you confirm your express and informed consent for Shoprite Checkers (Pty) Ltd and all its subsidiaries and affiliates companies to process your personal information for the Company to consider your application for this position. All Personal Information which you provide to the Company will be used and/or retained only for the purposes for which it is collected, whereafter it will be permanently destroyed. Your information is only retained if it is required by law or where you have given consent to us to retain such information for an extended period.

If you don’t hear from us within 14 days, please consider your application unsuccessful. Any personal information collected as part of your application will be destroyed, securely, in accordance with South African legislation.