Description At Amazon, we are committed to being the most customer-centric company on earth. The North American Transportation Services (NATS) team at Amazon is comprised of high-powered dynamic teams that are shaping network planning and execution through the development and application of innovative transportation and delivery management concepts. NATS Transportation Planning team is looking for a customer-focused, detail-oriented, experienced Business Intelligence Engineer to provide recommendations on how to improve customer delivery performance, leveraging a toolkit of numerical methods and modeling. As a BIE, you will be responsible for defining and executing reports to drive operational excellence, exceed our customers’ expectations and achieve performance goals. In partnership with Program Managers, BIEs will expose gaps in our supply chain that leave us vulnerable to customer facing defects. Additionally you will provide insights into operational issues, analyze the root cause and provide recommendations for improvements. Role will require data analysis, understanding of the systems workflow, cross-functional communication and issues management. The role is responsible for effectively communicating with senior management as well as with colleagues from operations and business backgrounds. This role is inherently cross-functional—this leader will work closely with data scientists, software engineers, program management, design, operations, finance, legal, business development, customer service, and executive teams to create dashboards and bring products to production across the different Amazon transportation teams. A successful candidate will be highly analytical, resourceful, customer-focused, team oriented, and will have an ability to work autonomously under time constraints to meet deadlines. The leader will have a proven track record in taking on end-to-end ownership and successfully delivering results in a fast-paced and dynamic business environment. Come join the team and help us make history! Basic Qualifications - 4+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience - Experience with data visualization using Tableau, Quicksight, or similar tools - Experience with data modeling, warehousing and building ETL pipelines - Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modeling - Experience in Statistical Analysis packages such as R, SAS and Matlab - Experience writing complex SQL queries Preferred Qualifications - Experience with AWS solutions such as EC2, DynamoDB, S3, and Redshift - Experience in data mining, ETL, etc. and using databases in a business environment with large-scale, complex datasets Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $89,600/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.