About Us:

EMCOR Facilities Services (EFS), an EMCOR core business, services over 1 billion square feet of commercial space across the United States. From corporate campuses to single sites, EFS provides a range of services that support mission-critical areas of financial services, manufacturing, pharmaceutical, transportation, and education sectors.

Job Title:  Business Manager

Job Summary: 

The Business Manager will work directly with the VP General Manager in achieving/exceeding revenue and profit plan, maintaining and improving morale, retention and productivity. In conjunction with the VP General Manager this position will help develop and execute strategic direction. This position is considered critical for Building Technology Engineers, Inc support to the Account Directors, Account Managers and clients.  Ensures pre-approved standards and procedures are developed, delivered, maintained, reviewed and updated, including safety training, safety plan development and oversight, employee technical training, reporting and review to all properties. Maintains and communicates standard practices and codes necessary for all operational conditions.

Essential Duties and Responsibilities

·       Serve as BTE’s organizational safety program liaison, working in close collaboration with supporting EFS Safety Manager and broader EFS Safety team.  Help to ensure integration and compliance with all EFS program requirements (Training, PTP, Audits, Reporting, Stop Work Authority, Equipment/PPE resourcing) as well as coordination of safety support for BTE employees, managers, and customers

·       Provide critical business, administrative, and logistics support for BTE operational leaders (AD, AM), to include processing payroll and billing corrections, weekly timecard consolidation and submissions, PTO validation and management, sick bank management, uniforms, IT equipment and other process support and standardization as appropriate.

·       Serve as Account/Operational Manager for EMC, Stop & Shop, and Mobile Field Services (MFS) Team.

·       In conjunction with the VP General Manager, this position helps achieve operational and financial performance goals as well as maximizes customer and team satisfaction through implementation of appropriate procedures and policies, capture and communication of lessons learned and best practices, and  improved organizational communication and collaboration.

·       Support fellow BTE Managers, as able and appropriate, in recruiting, hiring, and on-onboarding. This includes socializing open requisitions across broader BTE/EFS team, using knowledge and network across local labor market to support internal recruiting, identify and escalate organization wide risks and opportunities with EFS or Advantage XPo recruiting support, ensure BTE operational leaders have tools to execute hiring manager responsibilities.

·       Principle BTE operational point of contact/liaison for Union Local 3 and Local 537 Employees and for Union leadership.  Responsible for general administrative and operational communications, coordination, and non-grievance related issue resolution with Union.  Ensures EFS HR is notified of any formal employee issue/grievance immediately.

·       Manage BTE’s technical training program to ensure appropriate awareness and access, increased program usage and maximum benefit for technicians and organization. Provide reoccurring program updates, assessments, and recommendations

       

Qualifications:

Education and Experience:

Education 

Bachelors’ Degree or equivalent combination of education and experience.

Business Experience 

Minimum of 7-10 years of experience in facilities management.

Licenses/Certifications

OSHA 10 hour and/or 30 Hour card required.

BOMA, IFMA, LEED Certifications a plus.

Language Skills

Ability to read and comprehend instructions including, but not limited to, safety policies and procedure manuals. Ability to write routine reports and correspondence. Ability to effectively present information in individual and small group situations.

Technical Qualifications & Skills

Requires use of Microsoft Office Suite. Experience with Enterprise Software and CMMS required.

SUPERVISORY SKILLS

·       Engage associates to complete tasks efficiently and with a positive attitude

·       Ability to coach associates in a constructive manner

·       Complete annual performance reviews by the deadlines provided

·       Ensure all personal adheres to the Dignified Appearance Standards and Code of Conduct for onsite work.

PROFESSIONAL SKILLS 

·       Exhibit business acumen and the ability to analyze business issues

·       Provide solutions that address and align to broader business requirements and strategic initiatives

·       Collaborate across business functions within EMCOR Facilities Services (EFS) and with the customer to leverage expertise

·       Define priorities that result in greatest organizational impact and complete successful execution

SAFETY FOCUS

·       Model safe work habits to your work team

·       Conduct safety training meetings with your work teams and share Good Work Practices (GWPs) and other safety tools

·       Attend safety training and ensure your team has completed all safety training

·       Embrace a culture focused on creating and operating in a safe work environment

·       Follow all workplace and trade safety laws, regulations, standards, practices and policies at all times

·       Wear personal protective equipment when applicable

·       Evaluate the personal protective equipment and tools/equipment used by your team and ensure they meet standards; replace as needed

·       Report all safety issues, concerns and violations; discipline associates who violate safety guidelines

ETHICAL CONDUCT

·       Complete work in a safe manner

·       Follow policies and procedures as outlined by law, company and customer

·       Treat co-workers, supervisor and customer with mutual trust and respect

·       Always follow the anti-harassment policy

COMMUNICATION SKILLS

·       Give and receive instructions in a clear and professional manner

·       Communicate effectively with supervisor

RESULTS DRIVEN

·       Accurately complete tasks in timely and consistent manner

·       Ability to understand and carry out instructions

·       Follow a disciplined approach to complete daily activities

INITIATIVE

·       Strong organizational and analytical skills

·       Willing to go “above and beyond” to satisfy the customer

·       Work with minimal supervision

INTERPERSONAL SKILLS

·       Work cooperatively within a team

·       Display strong customer service orientation

·       Build positive relationships with co-workers, supervisor and customer

PERSONAL RESPONSIBILITY

·       Arrive on time and prepared for work

·       Flexible and able to adapt to changing business needs

Notice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here. Please check our available positions to confirm that a post or email is genuine.

EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR’s normal application process – it is probably fraudulent. 

As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success.  Equal Opportunity Employer/Veterans/Disabled