Schedule

Full Time: Monday through Friday 8:30am - 5:00pm

General Summary

Provides administrative support for the organization by performing a variety of secretarial/clerical duties such as reception, scheduling, billing and/or transcription.

Duties and Responsibilities

Essential Functions:

Answers telephones, routes callers, takes messages and provides routine information to callers. Greets and registers patients in accordance with established policies and procedures. Schedules patient appointments within established parameters. Maintains files and electronic patient records on an ongoing basis. Handles patient Protected Health Information (PHI) on a regular basis. Coordinates with appropriate personnel to facilitate creation of the patient schedule and to ensure that needed equipment, supplies, personnel, and patient information is available. Enters and/or retrieves data from established computer files and/or cloud-based systems using knowledge of various computer software applications. Opens and routes incoming mail; distributes correspondence and other material to staff. Photocopies, faxes and scans documents as needed.

Common Expectations:

Maintains established policies and procedures, objectives, quality assessment and safety standards. Maintains professional growth and development. Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation. Transcribes recorded material, including operative reports, discharge summaries, patient history and examinations. Orders office supplies as necessary. Reviews pre-admissions and admissions to ascertain and verify insurance coverage and eligibility.

Required for All Jobs:

Performs other related duties as identified. WellSpan Health has adopted and implemented a compliance program to support WellSpan's values and standards for professionalism, integrity, and ethics. Expected to support and meet the values and standards of the organization and the performance expectations of the job, the department, and the compliance program. WellSpan Health has adopted and implemented a privacy program to safeguard the patient information and the business and operational information of the organization. Expected to support and meet the values and standards of the organization to safeguard patient and business/operational information.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Qualifications

Minimum Education:

High School Diploma or GED Required

Work Experience:

Less than 1 year Relevant experience. Required Business office and receptionist experience. Preferred

Courses and Training:

Medical Terminology. Upon Hire Required

Knowledge, Skills, and Abilities:

Basic computer and typing skills. Good communication and interpersonal skills. You’re unique and you belong here.

At WellSpan Health, we are committed to treating all applicants fairly and equitably, regardless of their job classification. If you require assistance or accommodation due to a disability, please reach out to us via email at . We will evaluate requests for accommodation on a case-by-case basis. Please note that we will only respond to inquiries related to reasonable accommodation from this email address. Rest assured, all requests for assistance or accommodation are handled confidentially, allowing applicants to share their needs openly and honestly with us.