Company:Qualcomm Technologies, Inc.

Job Area:Operations Group, Operations Group > Business Operations

General Summary:

The role is responsible for internal support to Qualcomm’s North America & Cloud Customer & Partner Organization Teams, enabling these external facing teams to provide world-class business operations support regarding Qualcomm’s products and services. The ideal candidate will be passionate about delivering and cultivating excellent internal customer service throughout the organization. Responsibilities include, but not limited to the following activities in support of the North America & Cloud teams: Project management of leadership actions/requests, creation and management of dashboards to track sales & account initiatives, meeting orchestration & coordination across teams, systems and process management implementation and training, assisting in various sales operations and account management functions, and other key duties. Must be savvy and quick to learn and adjust to all Qualcomm business applications such as Oracle ERP, Rapid Response, SAP, Sales Force, Agile and others as they are integrated into the business, as well as effectively adapt to new processes as they are rolled-out.

Key Duties & Responsibilities:

Utilizing Qualcomm systems, the Business Operations Analyst, Senior role provides business operations support of the North America & Cloud teams activities including but not limited to:
•    Project managing various leadership actions & ad-hoc requests
•    Creation and management of internal dashboard to track sales initiatives
•    Driving business unit alignment & synergies through systems and process management strategies, implementation & training
•    Assisting in managing business operations deliverables and roadmap, including meeting orchestration & coordination across teams
•    Ensuring financial alignment through coordination w/ GCPO FA (HC planning, travel, discretionary spends)
•    Assisting in various sales operations and account management functions as needed, including (but not limited to): Sales pipeline, Demand forecast management, Account (BU) tracking, Regional forecast reporting & analysis, and Indirect revenue reporting, etc.

Job Specifications:
•    Advanced Computer proficiency of Microsoft suite (Excel, Word, PPT, MS Teams). Previous experience of Oracle ERP, Salesforce, Rapid Response, Demantra, SAP is an advantage
•    Can identify issues and root causes and uses own judgement to provide feedback solutions to complex problems and can identify the potential solutions
•    Effectively and quickly adapts to new systems, processes, and policies
•    Good understanding of market, business, strategy and technology 
•    Cross functional collaboration capabilities
•    Strong data consolidation, analysis & reporting skills
•    Exercises analytical skill within generally defined practices using a variety of sources in order to find solutions
•    Be results oriented with great attention to detail
•    Strong multitasking skills with the ability to prioritize own work and respond to ad hoc requests as needed; able to make quick and accurate decisions
•    Ability to remain calm under pressure
•    Must have demonstratable communications skills being able to communicate clearly and accurately in an open manner whether it be in person, written or via tele conference, and across cultures. Must be able to contribute proactively during meetings
•    Collaborates openly, respectfully, and inclusively creating trusting relationships within own and wider teams and to customers in order to explain issues, gain insights and develop connections. May represent the department as a prime contact for special projects
 

This is an office based position in San Diego, CA.

Minimum Qualifications:

• Bachelor's degree in Business Administration, Engineering, Finance, Marketing, or related field and 4+ years of business operations or related experience.
OR
Associate's degree in Business Administration, Engineering, Finance, Marketing, or related field and 6+ years of business operations or related experience.

Preferred Qualifications:

Semiconductor industry highly preferred.Excellent in ERP tools like Oracle, SAP and or SalesforceStrong analytical, problem solving and conceptual skillsStrong written and verbal communication skills.
 

Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries).

To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications.

EEO Employer: Qualcomm is an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or any other protected classification.

Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law.

 

Pay range and Other Compensation & Benefits:

$88,000.00 - $132,000.00

The above pay scale reflects the broad, minimum to maximum, pay scale for this job code for the location for which it has been posted. Even more importantly, please note that salary is only one component of total compensation at Qualcomm.  We also offer a competitive annual discretionary bonus program and opportunity for annual RSU grants (employees on sales-incentive plans are not eligible for our annual bonus).  In addition, our highly competitive benefits package is designed to support your success at work, at home, and at play. Your recruiter will be happy to discuss all that Qualcomm has to offer – and you can review more details about our US benefits at this link.

If you would like more information about this role, please contact Qualcomm Careers.