Business Operations Manager Job ID 193858 Posted 03-Dec-2024 Service line GWS Segment Role type Full-time Areas of Interest Accounting/Finance, Administrative Location(s) Seattle - Washington - United States of America Global Workplace Solutions (GWS) Local is a hard services-led, tailored facility management solution. We self-perform hard services while partnering with best-in-class soft service providers to offer custom facility and project management solutions to our clients. We focus on empowering our team with a high level of downstream accountability, resulting in an agile and efficient service delivery. In addition to our core facility and project management capabilities, our platform offers direct access to our Best-in-Class services, including ESG, Security Consulting, Workplace Strategy, and Workplace Experience. **About the Role:** As a CBRE Operations Manager, you will provide the department with advanced day-to-day operations and administrative support. This job is part of the Operations Management job function. They are responsible for coordinating staff functions and operations that support the organization’s goals and strategies. **What You’ll Do:** + Manage the budget preparation process. Research and collect input from multiple internal and external resources + Review monthly department budget reports to maintain expense controls. Review commentary and explanation of variances provided by the team. Present to management for review + Troubleshoot and resolve escalated inquiries and requests from internal and external clients + Evaluate department processes and procedures and identify opportunities to improve service delivery. Make recommendations to management. + Compile a variety of complex operating, financial, and statistical information reports. + Oversee the development of project plans and costs. This includes personnel and fiscal requirements to achieve defined objectives. + Apply general knowledge of standard principles and techniques/procedures to accomplish assigned tasks and solve routine problems. + Have a broad knowledge of your own job discipline and some knowledge of several job disciplines within the function. + Lead by example and model behaviors that are consistent with CBRE RISE values. May convince us to reach an agreement + Impact the quality of own work and the work of others on the team + Work primarily within standardized procedures and practices to achieve objectives and meet deadlines. • Explain complex information to others in straightforward situations. This is not a comprehensive list of job requirements, additional tasks may be included. What You’ll Need: + Applicants must be authorized to work in the United States without the need for visa sponsorship now or in the future. + Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. + A bachelor's degree is preferred, and you should have 2-5 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered. + Understanding of existing procedures and standards to solve slightly complex problems. + Ability to analyze possible solutions using technical experience to apply appropriate judgment and precedents. + In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. + Strong organizational skills with an inquisitive mindset. + Advanced math skills. Ability to calculate complicated figures such as percentages, fractions, and other financial-related calculations. **Why CBRE?** We lead by example, guided by the needs of the cities we inhabit, the communities we build, and the world we live in. The more perspectives we have, the more dimensions we’re able to see. A culture of respect, integrity, service, and excellence shapes our approach to every opportunity. Our competitive and comprehensive benefits program was designed to make sure you feel valued with benefits that support the mental, physical, emotional, and financial health of you and your family. Maintain your career momentum with the best tools and training in the industry. You’ll have everything you need to thrive in your role: challenging work, dedication to results, fast-paced assignments, and a culture of constant learning. Diversity, equity, and inclusion (DE&I) are more than just values- they’re a competitive advantage. By crafting a place where our employees are recognized for their contribution and given a chance to grow, we regularly open ourselves and our business opportunities. Washington Residents: CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for the Business Operations Manager position is $70,000 annually and the maximum salary for the Sr Facilities Manager position is $100,000 annually. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience. **Equal Employment Opportunity:** CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. **Candidate Accommodations:** CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada). **NOTE:** Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter. CBRE GWS CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies. Find out more (https://www.cbre.com/real-estate-services/directory/global-workplace-solutions) CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)