Frisco, TX, USA
20 days ago
Business Operations - Settlement Manager

About NCR Atleos

NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.

Job Title: Business Operations – Settlement Manager

Location: Frisco, TX (hybrid – 4 days/week onsite)

Position Summary

The Business Operations, Settlement Manager will oversee resources and processes associated with settlement and reconciliation operations within the business. This role involves ensuring the compliance, accuracy and efficiency of settlement practices, managing a team, and collaborating with various departments to optimize day-to-day operations.

Key Areas of Responsibility:

Oversee daily settlement operations to ensure timely and accurate processing.

Manage and direct the Settlement Operations team members performing account settlement, set-up, and verification.

Handle ACH origination responsibilities and incoming return item handling.

Manage and direct settlement business analysts on supporting settlement research via databases; handle escalated settlement issues and provide effective resolutions.

Work in conjunction with project management teams on supporting aaService clients from a settlement perspective.

Collaborate with other departments to streamline operations and resolve any issues.

Monitor and analyze settlement data to identify trends and areas for improvement.

Drive change from a leadership perspective to implement automated systems and streamline existing processes to create a more efficient and effective department.

Ensure compliance with regulatory requirements and company policies.

Prepare and present reports on settlement operations to senior management.

Stay updated on industry trends and best practices in settlement operations.

Participate in special projects as required to support new products for the Company from a settlement operations and support perspective.

Basic Requirements:

Bachelor’s degree in Business Administration, Finance, related field, or 10 or more years of comparable experience

Proven experience in settlement operations, with at least 5 years in a managerial role

Strong leadership and team management skills

Excellent analytical and problem-solving abilities with the ability to identify cause and effect and communicate results in a structured manner

Proficiency in settlement systems and software

Knowledge of regulatory requirements related to settlement operations

Strong communication and interpersonal skills

Ability to work under pressure and meet tight deadlines

Highly Proficient in Microsoft Excel

Solid organizational and time management skills

#LI-VC1

#LI-hybrid

Offers of employment are conditional upon passage of screening criteria applicable to the job.

Full time employee benefits include:

Medical Insurance

Dental Insurance

Life Insurance

Vision Insurance

Short/Long Term Disability

Paid Vacation

401k

EEO Statement
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.


Statement to Third Party Agencies

To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes. 

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