Company Description

Expeditors is a global logistics company headquartered in Seattle, Washington. A Fortune 500 company, Expeditors employs over 15,000 trained professionals in a worldwide network of over 250 locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Cargo Signal, a wholly-owned subsidiary of Expeditors, offers global control and oversight of the location and condition of products moving through the supply chain. Through active, real-time monitoring using advanced cargo sensors, our team of security and logistics professionals keeps an eye on shipments in transit and takes steps to respond based on customer priorities.

Job Description

We are seeking a detail-oriented and organized Billing Specialist to join our team. In this role, you will play a crucial part in ensuring the accuracy and efficiency of our billing processes. Your primary responsibilities will include generating invoices and resolving billing inquiries. The ideal candidate has strong MS Office skills, especially Excel. Also required are excellent oral and written communication skills and a proven history of providing exceptional customer service at all levels. Our work environment is team oriented and fast-paced, therefore a strong candidate must be able to prioritize their work, have a sense of urgency, and proactively communicate and resolve any errors.  You'll have the opportunity to contribute to the success of a dynamic and innovative company. Come join our team and grow with us.

Major Duties and Responsibilities: 

Administration

Review and verify rates on invoices match customers’ ratesSubmit daily invoices per customers’ requirementsMaintain an organized rate sheet and storage of customer scopesCreate reports for daily invoice reconciliation  Create customer accounts and billing rules in the Cargo Signal systemProvide monthly documentation to the tax teamGenerate monthly sales commission reportSend remittance to Corporate Accounting as neededSupport Accounting Manager with miscellaneous projects

Customer Service

Support customers during the onboarding process by providing documentation required for vendor set upManage customer purchase orders and capture them on invoices per customer requestsCollaborate with the shipping, onboarding, and sales teams to understand billing requirements for new customersProvide timely responses for invoice inquiriesSupport Business Operations team as needed

Additional Expectations

Adhere to Expeditors accounting policiesAbility to learn and navigate new systems quicklyDemonstrates collaboration and team-building skills – with cross-functional teams of businessUtilizes critical thinking skills, assimilates, and recommends solutions rapidly—then delivers and institutes approach or fixStrictly compliant to internal and external regulationsFollows all Cargo Signal and customer operating proceduresMeets company standards of 52 hours training per year per employee

Reporting Structure

The Business Operations Specialist reports directly to the Business Operations Supervisor, with a dotted line to the Accounting Manager.

QualificationsAnalytical with strong attention to detailExcellent oral and written communication skillsExtremely strong ownership, time management, communication, and customer service skillsHas a demonstrated strong work ethic, and reliabilityPrevious experience with Windows based software, Outlook Email and various PC-based software programs including Data Entry skillsOutstanding MS Office, strong Excel skillsPower Query/Automate knowledge a plus

Additional Information

Expected hourly pay: $25.00.

Candidate may elect to work at one of the following Cargo Signal office locations:

Federal Way, WA (33940 Weyerhaeuser Way S, Federal Way, WA 98001)Seattle, WA (1200 3rd Ave, Seattle, WA 98101)Bellevue, WA (3545 Factoria Blvd SE, Bellevue, WA 98006)

Cargo Signal offers excellent benefits

Paid Vacation, Holiday, Sick Time Health Plan: Medical, Prescription Drug, Dental and VisionLife and Long Term Disability Insurance 401(k) Retirement Savings Plan (US only)Employee Stock Purchase Plan Training and Personnel Development Program

All your information will be kept confidential according to EEO guidelines.