**Job Description Summary** As Business Operations Support EMEA you will be responsible for supporting the EMEA Industry team to provide administrative and operational support to ensure the smooth functioning of the business operations. You will be a member of the EMEA Industrial microbiological team, working in close collaboration with the Business Manager and with the commercial and operation support team. **Job Description** **We are the makers of possible** BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities. **Why join us?** A career at BD means learning and working alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time. To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place. Become a **maker of possible** with us! **Our vision for** **Integrated Diagnostics Solutions** **at BD** By aligning and simplifying our work, our Integrated Diagnostic Solutions (IDS) business unit aims to drive growth and innovation around everything from integrated specimen management to diagnostic solutions. **Main responsibilities will include:** + Backoffice activity to support the business (reporting sales data, sent quotation to customers, support the renewal of contracts, etc..) + Support the commercial team updating customer master data & handling administrative and support task on Saleforce/LOTS + Collaborate on the organization of events and congresses, assisting in logistics aspect & provide sales support to update the information on SalesForce + Managing all CCO aspects of the VIP customers (orders follow up, inventory checks, shipping coordination, allocations, OCAPI…) + Strong communication by phone and email to address inquiries and resolving issues + Identifying and assessing customer needs to achieve good service level + Maintain accurate demand planning forecasts as business grows and evolves. **About you** + Experience in a similar role + Proficiency English level + Self-starter, flexible, dynamic, action-oriented and driven with a hands-on mentality. + Time- management: Strong planning, organizational and interpersonal skills. + Ability to multitask + Good understanding of Excel, data management and Microsoft Office **Desirable:** + Knowledge in other European languages + Experience in Saleforce CRM technology + Experience in customer service **Click on apply if this sounds like you!** Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status. **To learn more about BD visit:** **https://bd.com/careers** Required Skills Optional Skills . **Primary Work Location** ESP San Agustin del Guadalix **Additional Locations** **Work Shift** Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.