**Overview** **Who we are** Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world’s most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We’re looking for diverse, talented team members who want to Dream. Do. Grow. with us. An important part of the Toyota family is Toyota Financial Services (TFS), the finance and insurance brand for Toyota and Lexus in North America. While TFS is a separate business entity, it is an essential part of this world-changing company- delivering on Toyota's vision to move people beyond what's possible. At TFS, you will help create best-in-class customer experience in an innovative, collaborative environment. To save time applying, Toyota does not offer sponsorship of job applicants for employment-based visas or any other work authorization for this position at this time. **Who we’re looking for** Toyota’s Indirect Procurement Shares Services Department is looking for a passionate and highly motivated Business Payment Specialist.   The primary responsibility of this role is to provide overall administration of the Toyota Amex Corporate Travel Cards program for all participating entities including Affiliated companies. The role’s key functions include servicing existing account requests/inquiries, process new applications, manage account delinquency and monitor end-user’s spending practices according to guidelines and procedures. Reporting to the Procurement Payment Program Manager, the person in this role will support the Indirect Procurement Shares Services department's objective to maintain/ foster relationships with internal stakeholders, partners, and vendors to ensure contractual obligations are met and incentives are maximized. **What you’ll be doing** • Manage customer requests/questions on AmEx Travel Corporate Card program using the 1TS Ticketing system and ensuring initial customer SLA (2-3 business days) are met • Manage new card applications processing, including onboarding/training new cardholders on program’s policy/procedures • Trouble-shoot and review/research account issues utilizing both Chrome River and AmEx systems to reconcile transactions as needed to resolve account balances • Ensure payments to AmEx are timely made by working with Accounts Payable and AmEx Account representative to mitigate late fees/delinquent charges and/or to ensure credits are timely refunded to cardholders • Conduct annual Cards Attestation process, including communication to ensure cardholders acceptance and following through to close out inactive or unresponsive cardholders’ account • Review relevant BOT output reports daily, weekly, and monthly to monitor compliance and proactively process/close out accounts for cardholders who are exiting and/or on Leave of Absence (LOA) • Analyze Spending data to mitigate high-risk, non-compliant purchases with ad-hoc reporting to support the program’s policy and procedures • Support Audit requests, including ad-hoc reporting on selected account transactions/activities to mitigate risks or fraudulent activities • Serve as the back-up resource for the Pcard administrator as needed **What you bring** • Bachelor’s degree required or equivalent experience (finance/business/IT/customer service) • General accounting experience required, plus knowledge of AP and/or financial analysis knowledge • Working knowledge of SAP financial systems; Ariba P2P; Third-party systems; Websites/URLs; SharePoint • Experience using Microsoft applications (Excel, PowerPoint, Visio, Access, Word, etc.) **Added bonus if you have** • Understanding of Toyota's NA (North American) operations and purchasing needs across all affiliates, and Procurement experience is highly preferred • Experience with American Express and/or Chrome River systems is highly desirable • Ability to do reporting, complex process improvements/mappings, and/or data analysis • Ability to work with cross functional teams and manage resources to successfully complete tasks **What We’ll Bring** During your interview process, our team can fill you in on all the details of our industry-leading benefits and career development opportunities. A few highlights include: • A work environment built on teamwork, flexibility and respect • Professional growth and development programs to help advance your career, as well as tuition reimbursement • Team Member Vehicle Purchase Discount • Toyota Team Member Lease Vehicle Program (if applicable) • Comprehensive health care and wellness plans for your entire family • Flextime and virtual work options (if applicable) • Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota regardless of whether you contribute • Paid holidays and paid time off • Referral services related to prenatal services, adoption, childcare, schools and more • Flexible spending accounts • Relocation assistance (if applicable) **Belonging at Toyota** Our success begins and ends with our people. We embrace diverse perspectives and value unique human experiences. Respect for all is our North Star. Toyota is proud to have 10+ different Business Partnering Groups across 100 different North American chapter locations that support team members’ efforts to dream, do and grow without questioning that they belong. Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law. Have a question, need assistance with your application or do you require any special accommodations? Please send an email to talent.acquisition@toyota.com.