Plano, Texas
Ericsson Inc. does not sponsor US work authorizations for this job position including H-1B, O-1, L-1 and TN. Ericsson also does not hire F-1’s working on EAD for this position.
About this opportunity:
Do you love working in high-performing teams, solving tough problems, and storytelling with data? Be a part of a Business Performance & Innovation team, within Performance and Transformation, that leads visible and ambitious engagements in North America focused on strategy execution, customer experience, and operational efficiency. Come build a career out of making things happen. We assist our partners in solving their toughest problems, by blending fact-based insights with result-driven improvements. Our team works side-by-side and with high velocity to develop and implement solutions with the ability to scale globally. If these opportunities to innovate interest you, we have an outstanding opportunity for you in a fast-paced, highly collaborative, and technical environment at Ericsson.
What you will do:
Drive strategic projects for North America and equip executive leaders with information and advice to make fact-based decisions.Lead cross-functional projects to improve customer experience and operational efficiency.Use Microsoft Power Platform to build solutions to problems faced across the organization.Develop executive ready reporting, identifying the actionable insights.Write and communicate effectively with stakeholders across the globe.
The skills you bring:
A steadfast drive to solve tough problems.Motivation to learn and constantly improve processes and tools.Ability to quickly identify root causes by using large data sets.Consulting skills and the ability to think strategically.Quick to adapt and pivot in a constantly changing business environment.People skills required to work with all roles within Ericsson.Courage to challenge leadership and our current ways of workingEffective Written and Verbal communication.Advanced MS Excel, Word and PowerPoint skills.Ability to work effectively independently and in teams.
Why join Ericsson?
At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we nurture it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more.
If you need assistance or to request an accommodation due to a disability, please contact Ericsson at hr.direct.mana@ericsson.com
DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned.
Applications must be received by November 30, 2024 or until filled.
Primary country and city: United States (US) || Plano
Job details: Improvement & Performance Manager