Job Description:
· As a Process SME within the EHCM organization you will:
· Interview Stakeholders and process owners to define processes
· Assist in defining, developing and evaluating performance metrics to establish process success
· Determines efficient operational steps & workflow
· Coordinate and present artifacts/materials for review and decision-making
· Support operations with Process Documentation
· Communicate vertically and horizontally with Internal Customers
· Work with HCSC employees to assist in creating a business architecture strategy
· Apply a structured business architecture approach and methodology for capturing the key views of the enterprise.
· Capture the tactical and strategic enterprise goals that provide traceability through the organization and are mapped to metrics that provide ongoing governance.
· Define the set of strategic, core and support business capabilities that transcend functional boundaries
· Capture the relationships among roles, processes, technology, assets and capabilities
· Create a blueprint that defines how business strategy is supported.
· Serve as a liaison between the executive office and front line staff.
· Design and puts into practice business transformation initiatives.
· Act as a liaison between business and information technology.
· Evaluate new technologies to determine their potential to grow the company.
· Conduct presentation of proposed business architecture or plan for company executives.
Skills Matrix:
Skills
Years of Experience
Last used
Experience as Business Analysis
Experience as Process Analysis
Experience with process engineering
Experience process design
Experience with portfolio planning
Experience developing business architecture strategy
Experience working with Stakeholders
Experience with Visio
Experience with PowerPoint
Experience with process engineering
Experience process design
Experience with Healthcare Industry
Experience with Insurance Industry