Short Description:
Conduct business process reengineering effort for the IT office of DC Department of Health.
Complete Description:
The BPR candidate will be responsible for understanding and documenting the current business processes. The BPR candidate will also be accountable for identifying inefficiencies within the current processes and recommending improvements. The BRP candidate will need to be able to facilitate meetings with the business users in order to understand and document the current business processes using functional flowcharts.
Key Job Responsibilities:
- Coordinating and facilitating meetings with managers and staff workers
- Understand and document the current working processes in details using flow diagrams and process summaries
- Analyze the current working processes and discovering inefficiencies and ineffective sub-processes
- Reengineer the current working processes with recommended improvements to meet the user goals and objectives of the processes
- Perform assessment of other government jurisdictions that perform similar processes to identify any “best practice” processes that can be incorporated at DOH
Behavior Characteristics:
Ability to communicate effectively with senior level management and staff. Good writing skills.
Skills:
Skill
Required / Desired
Amount
of Experience
Expertise Rating
Business Process Re-engineering experience
Required
8
Years
3 - Expert
Experience with doing BPR for IT related project
Required
3
Years
2 - Proficient
Experience with developing process workflow diagrams and documenting "as is" and " to be"
Required
6
Years
3 - Expert
Experience in government health
Highly desired
1
Years
1 - Basic
Business Process Analyst
Required
8
Years
3 - Expert