Position Information Position Information

Posting Title Business Process Consultant Job Requisition Number COA092914 Position Number 111338 Job Type Full-Time Division Name Av - Public Information & Mktg Minimum Qualifications Graduation with a Bachelor’s degree from an accredited college or university with major coursework in a field related to the job, plus three (3) years experience related to the job.

Licenses or Certifications:
None Notes to Applicants

POSITION OVERVIEW: The Business Process Consultant will join a multidisciplinary team working across multiple divisions and consultant teams to support the Journey With AUS expansion program. This role will manage the daily tasks for the Journey With AUS Construction Program.
The Business Process Consultant will lead on organizing, tracking and maintaining archives of all expansion and development program projects and construction activities and will work collaboratively with the Journey With AUS Public Information team to deploy construction activity communication pieces to notify the traveling public of construction work that will change their AUS experience.

ASSESSMENT:A skills assessment will be required for this position.

TRAVEL:If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations.


APPLICATION INFORMATION: A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. Please list your complete employment history, to include all job duties, responsibilities and employment dates on your online application. The application is an official document; incomplete applications will not be considered (i.e., “see resume” or “see LinkedIn profile”). Resumes will not be used to qualify for the position and will not be used to recommend salary. Supplemental information or changes to your application will not be accepted after the job posting closes. The responses to the supplemental questions inquiring about experience should be reflected on your application.
VETERAN: Veteran candidates will be required to provide a copy of their DD214 at the time of interview.

GOOD STANDING – DEPARTMENT/DIVISION POSTINGS:Employees, in Good Standing, who are candidates within the department/division that the position resides in and who meet the minimum and preferred qualifications (if any) of the position will be included in the initial interview. Department/division employee must remain in Good Standing through the Top Candidate Selection phase at which time the Good Standing status will be re-verified.
CRIMINAL HISTORY BACKGROUND CHECK: Top candidate will be subject to a minimum 10 year criminal background check and security threat assessment.
LANGUAGE:Must have the ability to read, write, and fluently speak in English.
WORK HOURS: Shift may change according to departmental needs. Work hours may include after hours, holidays, and weekend work
DEPARTMENT MAY CLOSE THE JOB POSTING AT ANY TIME AFTER 7 DAYS Pay Range $33.49 – $42.71

Hours Core Hours:
Monday – Friday
8:00 a.m. – 5:00 p.m.
Hours may change depending on departmental needs.
Work hours may include after-hours, holidays, and weekend work. Job Close Date 01/02/2025 Type of Posting External Department Aviation Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location Austin Bergstrom International Airport (AUS) Preferred Qualifications Familiarity with project life cycles for large infrastructure projects. Experience working for a public utility, airport or public transportation agency. Experience working with engineers, project managers, designers and architects. Highly effective facilitator, collaborator, and communicator who can rapidly build trust with a variety of stakeholder groups. Experience with project management tools and systems. Ability to travel to more than one work location. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

Leads multiple process improvement teams Develops project work plans, project management and periodic assessment Facilitates the development of stakeholder analysis and communication plans for process improvement teams Identifies, collects, and researches to complete data analysis Makes recommendations to project teams and recommends organizational change utilizing appropriate talent Advises process leaders and team leaders in defining/identifying key measurers and setting performance targets Develops and improves models and methodologies for the department Reviews and critiques the work of functional team staff Communicates project and program information to all levels of the organization

Responsibilities- Supervision and/or Leadership Exercised:May provide leadership, work assignments, evaluation, training, and guidance to others. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

Knowledge of business strategies, objectives, planning, development and management processes and process improvement Knowledge of performance measures Knowledge of applicable City of Austin, state and federal statutes, ordinances and codes Knowledge of research methodologies, cost/benefit, analysis, statistics and financial models Skill in communication in a variety of formats including: print communication, electronic format, presentations and telephonic Skill in providing internal consulting services Skill in project management methods Skill in negotiation of projects and program initiatives Interpersonal skills to engage all stakeholders and facilitate accurate requirements to capture and manage stakeholders’ expectations Ability to look at situations systematically Ability to work independently and with teams Ability to understand, interpret and apply detailed and complex information Ability to manage implementation of recommendations Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions

Required fields are indicated with an asterisk (*).

* The minimum qualifications for the Business Process Consultant position are Graduation with a Bachelor’s degree from an accredited college or university with major coursework in a field related to the job, plus three (3) years’ experience related to the job. Do you meet these minimum qualifications? Yes No * Please describe your experience with project life cycles for large infrastructure projects

(Open Ended Question)

* Please describe your experience working for a public utility, airport or public transportation agency.

(Open Ended Question)

* Please describe your experience working with engineers, project managers, designers and architects.

(Open Ended Question)

* Please describe your experience being a highly effective facilitator, collaborator, and communicator who can rapidly build trust with a variety of stakeholder groups.

(Open Ended Question)

* Please describe your experience with project management tools and systems.

(Open Ended Question)

* Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No * The Transportation Security Administration (TSA-division of the USA Dept. of Homeland Security) requires all employees of the Austin-Bergstrom International Airport to pass a minimum 10-year criminal background investigation and security threat assessment. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Background Check to be hired. I acknowledge and understand this position requires a 10-year Criminal Background Investigation and security threat assessment * Were you referred to this opportunity by a current Aviation employee? If yes, please provide the employee’s full name.

(Open Ended Question)

Optional & Required Documents Required Documents Optional Documents