At Microsoft, our mission is to empower every person and every organization on the planet to achieve more. Microsoft Cloud Operations + Innovation (CO+I) is the team behind the cloud. CO+I is responsible for delivering over 200 Microsoft web portals, Live and Online Services around the world including infrastructure, security and compliance, operations, globalization, and manageability. Our focus is on smart growth, high efficiency, and delivering a trusted experience to customers and partners worldwide. We are looking for a passionate, high-energy individual to help build the network that powers the world’s largest online services.  Within CO+I, the strategic Supply Chain team is responsible for establishing a supply chain that can meet the ever-growing growth of the Microsoft Cloud and our customers. We support a portfolio of complex, multi-disciplinary, multi-billion, multi-year datacenter construction and operations of those assets. We are looking to fill the critical role of Process Lead for the Americas region. **The GSC Procurement Planning, BI and Digitization team is looking for a “Business Process Digitization Architect” that will help tie the business process across the end-to-end supply chain with the Digital solutions that are currently available and on the future roadmap** . In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day. This role is located either in one or all hub locations - Atlanta, GA, Washington, D.C., Redmond, WA, San Antonio, TX or Phoenix, AZ. Relocation support will be provided, and successful candidates will need to relocate or reside within 50 miles of the hub office location. This role is eligible for hybrid or remote work, up to (50)%. **Responsibilities** **Business Program Management** Acts as subject matter expert to drive others to understand mapping or how systems work and impact one another. Drives the collaboration and leverages other teams (e.g., Supply Chain, Engineering, Sales) to ensure program processes are rigorous and executed efficiently. Develops processes around scope and scheduled changes for programs impacting Microsoft and communicates it to stakeholders. Recognizes process gaps/inefficiencies and drives strategies for optimization. Oversees a portfolio of projects including the project plan, timelines, milestones, financial management, performance metrics, and/or resource needs for crucial programs. Communicates the program status and risk to relevant stakeholders and holds them accountable for following the established schedule, risk mitigation plans, and processes. Establishes objectives and success criteria for the project in an inclusive collaborative manner with all stakeholders. **Business Program Planning and Design** Performs program landscape research and analysis (e.g., internal and/or external market, sales, delivery), forecasting, and examines business (e.g., customer feedback and expectations) trends to identify audience size and program scope, stay current, agile, competitive, and contribute to programs impacting Microsoft. Solves complex problems and synthesizes across organizational boundaries. Drives consensus to prioritize key business goals, objectives, and strategies, and develop short- and long-term business priorities. Understands and identifies current program risks, impact, and develops mitigation plans impacting Microsoft. Acts as a subject matter expert to drive the defining and tracking of success criteria and performance metrics (e.g., Objectives and Key Results [OKRs] and Key Performance Indicators [KPIs], such as quality, adoption, usage, impact, effectiveness) for the program. Drives strategic alignment among cross-functional (e.g., organizational, product, business) stakeholders (e.g., Engineering) to design crucial programs from initiation to delivery. Provides thought leadership to produce collateral (e.g., proposals, strategy walking deck, internal and external pitch content) to incorporate stakeholder needs and ensure the business objectives are met. Identifies and scopes opportunities to develop new programs and improve current ones impacting Microsoft. Drives the identification and resolution of root problems (e.g., root-cause analysis), the definition of the program strategy, gathers program requirements, identifies resource needs, creates the project plan and targets, and works across teams to align on the plan of record. Improves operations of existing programs by applying industry methodology, defining crucial complex program issues, assessing various scenarios, and selecting the optimal scenario to resolve issues. Drives clarity in highly crucial program issues and strives for simplification. **Qualifications** **Required/Minimum Qualifications** + Bachelor's Degree AND 6+ years experience in engineering, product/technical program management, data analysis, or product development + OR equivalent experience. + 3+ years experience managing cross-functional and/or cross-team projects. **Preferred Qualifications** + Master's Degree in Computer Science, Management Information Systems, Engineering, or related field AND 8+ years experience in Engineering, Operations, Project Management, or Programming. + OR Bachelor's Degree in Computer Science, Management Information Systems, Engineering, or related field AND 12+ years experience in Engineering, Operations, Project Management, or Programming + OR equivalent experience. + Proven prior experience of managing complex SAP cutovers + Experience with complex system migration activities including business application suite integration, interdependent functions, and modules + Significant experience leading team through major implementations and deployments + Expertise in integrations and orchestrations between SAP and non-SAP solutions. + Broad understanding of SAP ERP processes and development methodology + Knowledge of supply chain functional roles and processes + Analytics to integrate, consolidate, and understand business processes to provide information to allow decision making + Broad sphere of influence, proven ability to influence and lead change associated with applicable business processes + Ability to manage risk and issues in projects and support + Experience working in construction/capital projects and integration of supply chain activities into Engineering, Procurement and Construction **Background Check Requirements** Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: + Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. Technical Program Management IC5 - The typical base pay range for this role across the U.S. is USD $137,600 - $267,000 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $180,400 - $294,000 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay Microsoft will accept applications for the role until February 5, 2025. **\#COICareers | #EPCCareers | #DCDCareers** Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .