Job Description

Hello Future Business Process Engineer

Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.

As part of our talent team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change. 

Are you someone who can:

Build sound relationships based on trust and openness. across teams and functional lines to enhance work delivery, collaboration, and innovation.Identify process improvements (Cost Savings or efficiency improvements)Deliver exceptional service that exceeds customers’ expectations through proactive, innovative and appropriate solutionsCultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME’s, project managers and senior staff membersMaintenance of expert knowledge on relevant legislative amendments, industry best practices and provision of proactive advice and solutions to relevant stakeholdersProcess design development and enhancements within the business to ensure resource and operational alignment with business strategies and optimise processes to execute business case benefits. Ensure that process changes are measured so that unit cost calculations and turnaround times are accurate (Time standards calculated)Comply with governance in terms of legislative and audit requirementsProvide handover to the relevant execution team responsible for delivering on approved initiative / project.Investigate, analyse and develop opportunities into comprehensive business cases with a strong emphasis on efficiency gains, cost savings, improved quality and / or customer experience by developing presentations and present business cases to business stakeholders in order to formalise into a prioritised project / initiativeOptimise processes to execute business case benefits by Ensure that process changes are measured so that unit cost calculations and turnaround times are accurate (Time standards calculated)Perform Root Cause Analysis where we experience process breakdowns and develop countermeasuresEnsure that process changes are measured so that unit cost calculations and turnaround times are accurate (Time standards calculated) to continuously identify opportunities to improve the process and ensure quality of delivery are obtained Identifying key metrics for measurement after implementationIdentify key metrics for measurement after implementation and report on the resultsManage own development to increase own competencies

You will be an ideal candidate if you:

Relevant Degree/Diploma in the related fields, or Six Sigma White Belt, Yellow Belt advantageous.B.Comm, B.Eng, BSC Eng, BSC Informatics or related degree). Knowledge of and exposure to Business Process Reengineering, Workflow / Workflow management / Process automationExperience in facilitating workshops with business users in order to gather requirements, generate ideas and validate designs.Must have at least 3 years process re-engineering experience, involved with assessing, mapping and optimizing business processes.Knowledge of and experience in applying formal business process modelling or business analysis methodologies. • Root cause analysis experienceAn understanding of Change Management and its importance in business process transformationKnowledge of and exposure to Business Process Reengineering, Workflow / Workflow management / Process automation

You will have access to:

Opportunities to network and collaborate.Challenging Work.Opportunities to innovate.

We can be a match if you are: 

Curious & courageous - you're driven by always wanting to know more and learn more and you're brave enough to tackle challenges to achieve the desired outcomes.Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do your best.

Are you interested to take the step? We look forward to engaging with you further. Apply now!

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Job Details

Application Closing Date

12/10/24

All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.