Job Summary 

The Business Process Optimization Specialist is highly engaged in the coordination and management of processes related to corporate development and business acquisition events. Responsible for executing research, analysis, process maps, and recommended actions to improve operational efficiencies related to the integration of standardized DuraServ practices within a new business acquisition. As a member of the Integration Management Office, this role will support the overall pre- and post-merger integration from due diligence work to the execution of critical integration tasks. The scope includes networking and partnering closely with cross-functional workstreams and the seller team to ensure seamless integration of business processes, capabilities, workplace culture, and services. 

Essential Functions

Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.

Support the Integration Management Office (IMO) through participation and engagements across all phases of the M&A lifecycle including due diligence, pre-close, and post-merger integration.Manage the post-merger integration process tracking and reporting process for all functional teams and subsequent workstreams that deliver a successful and complete integration of priority business functions and processes post-deal close.Support Integration Management Office by identifying and raising critical issues and dependencies that require key stakeholders’ oversight to make informed vital decisions as part of the pre-planning for post-merger integration kick-offs.Analyze and vet information submitted as part of the due diligence process pre-merger to identify and escalate missing information required to continue the planning process with pace.Develop and drive comprehensive integration plans to facilitate the smooth transition of acquired entities, ensuring minimal disruption to operations and maximizing synergies.Lead and participate in integration activities, facilitating status check-ins, escalating issues, risks, and decisions needed with newly acquired leadership, and providing guidance on action steps needed to streamline integration efforts.Observe, review, analyze, and continuously improve current and future state standard operating processes related to post-merger integrations to identify inefficiencies and work to continuously improve the process working with cross-functional teams to ensure integration efforts are efficiently implemented promptly.Support the post-merger integration by facilitating key processes that serve to synchronize the acquiree into the broader organization design, route to market structure, policies, process maps, and performance measuresWork closely with cross-functional teams to coordinate M&A activities, including legal, finance, HR, IT, operations, and business development, ensuring alignment and synergy across departments.Support the IMO in identifying potential risks and issues throughout the M&A process, developing contingency plans and mitigation plans to address unexpected challenges.Establish and maintain project timelines, milestones, and KPIs, tracking progress and providing regular updates to key stakeholders.Perform other duties as assigned.

 

 Knowledge, Skills, and Abilities

Ability to use reasonable judgment in applying and interpreting policy, procedures, or precedents to problems of a well-defined nature.Demonstrate ability to coordinate multiple projects and assignments; a high degree of flexibility is required.Demonstrate ability to provide information to staff to maximize productivity, efficiency, and cost-effectiveness.Ability to remain flexible and adjust promptly and effectively during change.Demonstrate practical interpersonal skills to interact with all employees within the organization.Established computer skills and specific familiarity with Microsoft Windows and Microsoft Office (Excel, Word, PowerPoint, Visio, and Teams) required.Demonstrate planning and problem-solving/investigative skills as required to research inquiries related to job responsibilities.Skill in both verbal and written communication.Leadership Competencies

At DuraServ, the following competencies are essential for success in the job:

 Action Oriented ● Communicates Effectively ● Customer Focus ● Decision Quality ● Drives Results ● Ensures Accountability ● Instills Trust ● Self-Development

 

Supervisory Responsibilities

This position has no supervisory responsibilities.Work Environment and Physical DemandsWork is performed primarily in an office environment. This position is classified as essential and those employed are expected to report to work in all conditions unless otherwise directed.Prolonged periods sitting at a desk and working on a computer.Must be able to lift up to 15 pounds at timesTravel This job requires occasional planned business travel.Education and ExperienceHigh School graduation or equivalent is required. A Bachelor’s degree is highly preferred. Combined experience in this type of job role of four to seven years is desirable.Experience in business mergers and acquisitions as well as project management is highly desirable. Disclaimer

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the team member. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

EEO Statement

DuraServ is an equal-opportunity employer. We prohibit discrimination and afford equal employment opportunities to team members and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. 

Our EEO policy applies to all aspects of the relationship between DuraServ and its team members, including recruitment, employment, promotion, transfer, training, working conditions, compensation, benefits, and application of policies.