Kforce has a client in Orlando, FL that is seeking a hybrid Business Process Outsourcing (BPO) Consultant to join their team. Responsibilities: * Interact with all levels of Supply Chain and be able to document existing processes, manage and analyze data, and recommend enhanced business processes * Use knowledge and understanding of process improvement approaches to train and/or facilitate working sessions regarding business processes * Provide expertise based on previous experience with training and technical assistance, business process analysis, change management, and other performance improvements * Lead the analyses of operations, business processes, and organizational structures using business process reengineering and improvement methods and tools * Support implementation activities using change management approaches and interact with staff and senior leadership to accomplish project objectives * Provide guidance and advice to senior leaders and officers on the most effective and efficient use of resources to ensure positive and measurable outcomes * Maintain inventory of business processes and coordinate updates to the inventory working with various Operations department teams * Identify and develop standard approaches, toolsets, and training needs to further define and build out the foundation of the Business Process Engineering function * Identify opportunities to improve work processes, enhance the quality of service and productivity, and communicate opportunities to Operations department leadership * Develop and monitor scorecards and other tools to measure the success of process improvement initiatives * Support the development and implementation of policies and procedures necessary to support Operations processes * Support the development of service and operating agreements * Stay abreast of leading practices for business process documentation and execution * Champion process improvement methodologies (e.g., Lean)