**We help the world run better** At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. **About the Role:** Business Processes Principal Consultant (HANA Platform CoE) Customer Services and Delivery, Premium Hub Center of Expertise (CoE) The Premium Hub Center of Expertise (CoE), a subdivision of Customer Services and Delivery Board Area. Its main goal and mission are to ensure optimal performance, availability, and smooth operation of SAP software as well as to optimize technical and business processes by delivering standard services to SAP customers. As a technical expert in the CoE, you will analyze SAP solutions for our North American customers and present the results of your findings and recommendations to IT managers, project leads, and executives. For this role, we are looking for passionate team members with excellent technical and communication skills. This role provides you opportunities to work with a variety of SAP products and technologies in all industry segments, cloud and on-premise. **_Tasks and expectations are as follows:_** + Act as a senior advisor to the customers CIO / IT department with strong technology- / operations focus, covering the entire IT department of a customer end-to-end. + Understand the as-is situation and goals of a customer holistically. Translate it into an adequate technology roadmap design (processes, applications, systems) as well as the appropriate operating concept based on SAPs offerings. + Drive knowledge management and innovation activities with customers. Document successful approaches, tools, etc. and makes them available to colleagues at SAP. + Collaborate and co-innovate with the respective SAP development teams. + To meet the challenging requirements, you should be a quick learner with strong analytical skills. You should also be creative, open-minded, and possess the ability to communicate and convince others based on technical facts and details. **Required Experience:** This position is targeted toward the Technology & Performance CoE, HANA Platform Team in the Premium Hub Center of Expertise (CoE) in North America. + Bachelors degree in science, or engineering (in Mathematics, Computer Science, Electronics & Electrical, or other engineering fields) + Minimum Job Experience: 8-10 Years + Thereof in a relevant position at SAP: 5 Years + Excellent oral and written communications skills in English, with the ability to effectively interact with all levels of customers and management, both internal and external. + Strong computer science fundamental skills such as computer architecture, network, storage, virtualization, container concept, cloud computing, etc. + Ability to work independently and take ownership of assigned tasks. + Willing to travel to SAP customers in North America. Occasional weekend work may be required. _Minimum 5 years of experience in Database Architecture and Administration with a focus on SAP HANA and SAP HANA Cloud_ + Architecture and Infrastructure Design and Realization + Troubleshooting, root cause analysis on SAP HANA + Database administration and maintenance + High Availability and Disaster Recovery, concept, setup, and monitoring + Migration to SAP HANA Cloud + Technical Performance Monitoring and Tuning \#CoENA #SAPCoECareers **Bring out your best** SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. **We win with inclusion** SAPs culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone regardless of background feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com. For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. **EOE AA M/F/Vet/Disability** Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. **Compensation Range Transparency** : SAPbelieves the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAPs commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 119,300 - 251,900 USD.The actual amount to be offered to the successful candidatewill be within that range, dependent upon the key aspects of each case which may include education, skills,experience, scope ofthe role, location, etc. as determinedthrough theselection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits (https://www.sapnorthamericabenefits.com/en/public/welcome) . Requisition ID: 413750| Work Area:Consulting and Professional Services| Expected Travel: 0 - 10%| Career Status: Professional| Employment Type: Regular Full Time| Additional Locations:#LI-Hybrid