Business Processes and Tools ManagerAt ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions.Write the next chapter of your ABB story.
This position reports to

ELSE Regional Manager Americas

Your role and responsibilities

In this role, you will have the opportunity to create, implement, and review the business process and application development strategy and ensure global scalability of processes and applications to maximize benefit within business. Each day, you will drive continuous improvement culture and the implementation of improvements to achieve service excellence in your area of responsibility. You will also showcase your expertise by demonstrating sound knowledge of business processes within the relevant industry and acting as an expert in realizing the business's long-term objectives. The work model for the role is: #LI-HybridManages end-to-end business processes and supports Business Process Owners in complex areas.Defines vision and strategies for business processes and applications, collaborating with business owners.Bridges the gap between Business Process Owners and IS, ensuring integration of business and technical requirements.Acts as a central contact between business functions and IS, maintaining a customer-oriented approach.Manages the business IS-related budget, ensuring cost control and monitoring actuals versus budget.Identifies operational challenges, leads teams to implement solutions, and supervises risk management strategies.

Qualifications for the role

12 years of experience in business improvement projects, within technical manufacturing and/or field service, with 4-year accredited degree, preferred in Engineering, IT or Computer Science. Experience with power equipment such as switchgear, breakers or power devices in manufacturing and/or field service of the power equipment. Sound knowledge of ERP system; SAP preferred. Broad & deep knowledge of theories, tools and practices in business improvement & project & change management. Strong results orientation and ability to improve processes for higher business performance. Strong collaboration and networking skills. Excellent communication and leadership skills and the ability to guide, coach and mentor others.Candidates must already have a work authorization that would permit them to work for ABB in the US.

More about us

ABB's Service Division partners with our customers to improve the availability, reliability, predictability and sustainability of electrical products and installations. The Division’s extensive service portfolio offers product care, modernization, and advisory services to improve performance, extend equipment lifetime and deliver new levels of operational and sustainable efficiency. We help customers keep resources in use for as long as possible, extracting the maximum value from them, and then recovering and regenerating products and materials at the end of their useful life.We value people from different backgrounds. Apply today for your next career step within ABB and visit www.abb.com to learn about the impact of our solutions across the globe. #MyABBStoryWe look forward to receiving your application. If you want to discover more about ABB, take another look at our website www.abb.com.Equal Employment Opportunity and Affirmative Action at ABBABB is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace.All qualified applicants will receive consideration for employment without regard to their race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veterans status. For more information regarding your (EEO) rights as an applicant, please visit the following websites:https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdfhttps://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdfAs an Equal Employment Opportunity and Affirmative Action Employer, applicants may request to review the Affirmative Action Plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762.Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to US-AskHR@abb.com. Resumes and applications will not be accepted in this manner.myBenefitsABB.com