**Business Programs Specialist** **Date:** Feb 18, 2025 **Location(s):** Juno Beach, FL, US, 33408Plantation, FL, US, 33317Miami, FL, US, 33134West Palm Beach, FL, US, 33407 **Company:** NextEra Energy **Requisition ID:** 85807 is the largest electric utility in the U.S., delivering clean, affordable, and dependable electricity to over 12 million Floridians. With one of the nation’s cleanest power generation fleets and top-tier reliability, we are setting new standards in the energy industry. Ready to make an impact? Join our exceptional team today and help shape the future of energy! **Position Specific Description** We strengthen and engage our greatest asset – our people!! The position plays a crucial role in managing and executing the contractor sales network for FPL’s customer programs. The Business Program Specialist oversees contractors that participate in DSM (Demand Side Management) business programs to ensure accurate and timely processing of program rebates, in alignment with program standards and departmental goals. Monitors and assists with program installations to maintain accuracy and addresses customer issues/complaints efficiently and effectively. Candidate must possess knowledge of energy conservation practices and procedures and have familiarity with Residential and/or Business program technologies such as Residential HVAC or Business HVAC with a D/X focus. Additionally, a working knowledge air conditioning is required. A bachelor's degree is preferred. Relevant experience should include public speaking, community outreach, familiarity with FPL’s Demand Side Management (DSM) programs, field and sales experience, and management of Residential/Business contractor-driven program processes. This position requires a highly organized and communicative individual who can coordinate with multiple departments to ensure program objectives are met efficiently and effectively. Must have working Knowledge of Microsoft Office software. Position can be located anywhere within FPL’s service territory. **Job Overview** Employees in this role manage program performance including customer issues/complaints and program installations. Individuals build strong relationships with key program stakeholders to ensure performance is consistent with program standards and goals. **Job Duties & Responsibilities** + Provides support and coaching to program stakeholders and takes pro-active steps to ensure compliance with all program standards and policies + Works to ensure all performance issues are handled in a timely and effective manner + Applies knowledge of energy conservation practices and procedures, including advanced technical knowledge of Residential and/or Business Program technologies as applicable by program + Supports the promotion of Demand Side Management (DSM) related products and services to customers + Performs other job-related duties as assigned **Required Qualifications** + High School Grad / GED + Experience: 2+ years + Valid Driver’s License (NON CDL) **Preferred Qualifications** + Associate’s Degree NextEra Energy offers a wide range of benefits to support our employees and their eligible family members. Clickto learn more. **Employee Group:** Non Exempt **Employee Type:** Full Time **Job Category:** Customer Service **Organization:** Florida Power & Light Company **Relocation Provided:** No NextEra Energy is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to race, color, age, national origin, religion, marital status, sex, sexual orientation, gender identity, gender expression, genetics, disability, protected veteran status or any other basis prohibited by law. We are committed to a diverse and inclusive workplace. NextEra Energy provides reasonable accommodation in its application and selection process for qualified individuals, including accommodations related to compliance with conditional job offer requirements, consistent with federal, state, and local laws. Supporting medical or religious documentation will be required where applicable and permitted by applicable law. To request a reasonable accommodation, please send an e-mail to, providing your name, telephone number and the best time for us to reach you. Alternatively, you may call 1-844-694-4748. Please do not use this line to inquire about your application status. NextEra Energy will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. NextEra Energy **does not** accept any unsolicited resumes or referrals from **any third-party recruiting firms or agencies** . Please see ourfor more information. \#LI-FB1