Business Resiliency Manager – Mercer Super

The Business Resiliency Manager (BRM – Mercer Super) is responsible for driving execution and providing oversight of the BRM function. This role involves developing and implementing business continuity plans, ensuring compliance with regulatory requirements, across Administration Operations and Mercer more broadly.

We will count on you to:

Conduct annual Business Impact Analyses and risk assessments to identify potential threats and vulnerabilities, developing strategies to mitigate these risks.

Collaborate with cross-functional teams to ensure business continuity plans are regularly tested, updated, and communicated, in line with the global MMC Business Resilience Management program.

Develop and maintain the organization’s business resiliency plans, ensuring alignment with industry best practices and regulatory requirements.

Manage and monitor adherence to the Business Resilience Management policy and guidelines, while developing strategic relationships with key internal and external stakeholders.

Plan and deliver training programs to educate colleagues on business resiliency planning and promote awareness of best practices across Administration Operations.

What you need to have:

Relevant tertiary qualifications in a related field are highly regarded.

Extensive operational knowledge and experience within Superannuation Administration.

Proven experience in business continuity planning, controls management, and risk management.

Excellent analytical and problem-solving abilities, with keen attention to detail.

What makes you stand out:

Strong communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels of the organisation.

Familiarity with relevant regulatory bodies and legal compliance requirements of the Superannuation industry (e.g., Corps Act, SIS Act).

Knowledge of industry best practices in business continuity planning and controls management.

If you have relevant experience and the right attitude, then join us in ensuring the resilience and continuity of our operations at Mercer Super!

Apply today!

Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $23 billion and more than 85,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.