Business Services Assistant
Tarrant County College District
Posting Details
• Performs customer service duties, such as assisting students, faculty and staff in person, by telephone or email
• Processes payments and petty cash; balances cash drawers
• Assists with all HigherOne customer service related issues
• Corresponds with payment plan company and collection agencies in order to maintain current and past tuition and miscellaneous accounts
• Computes and records charges and refunds
• Processes miscellaneous deposits
• Distributes employee timecards and paychecks
• Distributes and receives keys from faculty, staff, and administrators; receives lost and found items and distributes claimed items
• May assist with refunds, collections, student allocation of military benefits, and 1098T inquiries.
Service Excellence
• Attends the workplace regularly, reports to work punctually and follows a work schedule to keep up with the demands of the worksite
• Completes all required training and professional development sessions sponsored through Tarrant County College (TCC)
• Supports the values of the College: teaching excellence, student success, innovation and creativity and service to the College
• Supports the mission, values and 3 goals and 8 principles of the College
*Performs Other Related Tasks as Required
The duties listed are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change. Required Minimum Qualifications • High School diploma or General Equivalency Diploma (GED)
• Two (2) years of customer service and cash handling experience Preferred Qualifications • Demonstrated ability to work effectively and collaboratively in a team-centered environment
Knowledge, Skills and Abilities • Proficiency in use of calculator, keyboarding and ten-key by touch
• Experience working with computerized systems
• Strong organizational skills and attention to detail. Physical Demands and Work Environment Please click here for a list of physical demands and work environment. Accommodations Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities. Special Instructions Summary This position is part-time, maximum 19.5 hours per week.
Posted 05/28/2024 Posting Contact Summary
Please view posting details below. To apply to this posting, please click the link above.
Position Information Job Title Business Services Assistant Posting Number P003630 Position Type Part-Time Position Status Part Time Grant Funded No Grant Funding Source N/A Category Clerical Class Code 35 Starting Pay $16.55 Department DT Business Services Central Processes Job Summary Provides administrative, computer, and customer service skills in the performance of a variety of duties to maintain accounting records and reports. Primary Duties and Responsibilities Essential Performance Requirements*• Performs customer service duties, such as assisting students, faculty and staff in person, by telephone or email
• Processes payments and petty cash; balances cash drawers
• Assists with all HigherOne customer service related issues
• Corresponds with payment plan company and collection agencies in order to maintain current and past tuition and miscellaneous accounts
• Computes and records charges and refunds
• Processes miscellaneous deposits
• Distributes employee timecards and paychecks
• Distributes and receives keys from faculty, staff, and administrators; receives lost and found items and distributes claimed items
• May assist with refunds, collections, student allocation of military benefits, and 1098T inquiries.
Service Excellence
• Attends the workplace regularly, reports to work punctually and follows a work schedule to keep up with the demands of the worksite
• Completes all required training and professional development sessions sponsored through Tarrant County College (TCC)
• Supports the values of the College: teaching excellence, student success, innovation and creativity and service to the College
• Supports the mission, values and 3 goals and 8 principles of the College
*Performs Other Related Tasks as Required
The duties listed are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change. Required Minimum Qualifications • High School diploma or General Equivalency Diploma (GED)
• Two (2) years of customer service and cash handling experience Preferred Qualifications • Demonstrated ability to work effectively and collaboratively in a team-centered environment
Knowledge, Skills and Abilities • Proficiency in use of calculator, keyboarding and ten-key by touch
• Experience working with computerized systems
• Strong organizational skills and attention to detail. Physical Demands and Work Environment Please click here for a list of physical demands and work environment. Accommodations Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities. Special Instructions Summary This position is part-time, maximum 19.5 hours per week.
Posted 05/28/2024 Posting Contact Summary
Should you have questions specific to this position please contact the following individual
Contact Sherry R Clanton * sherry.clanton@tccd.edu Applicant Documents Required Documents Resume / Curriculum Vitae Optional Documents Cover Letter Unofficial Transcripts Certification / License Military/Foster Care Preference Documentation Posting Specific QuestionsRequired fields are indicated with an asterisk (*).
* Please select the highest level of education you have completed. High School Diploma / GED 60 or more College Credit Hours Associate's Degree Bachelor's Degree Master's Degree Doctorate Degree None of the above * Please list any certification or licensure you have that is directly related to this position.(Open Ended Question)
* How many years of experience do you have with customer service and cash handling? Less than 1 year of experience 1 year of experience 2 years of experience 3 years of experience 4 years of experience 5 or more years of experience * Please describe your experience (responses are used to determine eligibility).(Open Ended Question)
* How would you rate your level of experience using word processing, spreadsheet and presentation software (i.e. Microsoft Word, Excel, PowerPoint)? Advanced Intermediate Beginner None * How would you rate your experience with web-based software? Advanced Intermediate Beginner None * How long have you been in your current role with TCC? Less than 6 months More than 6 months I am not a current TCC employee I am a current TCC student employee
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