Posting Details

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Position Information

Job Title Business Services Assistant Posting Number P003732 Position Type Part-Time Position Status Part Time Grant Funded No Grant Funding Source N/A Category Clerical Class Code 35 Starting Pay $16.55 Department DT Business Services Job Summary Reporting to the Manager of Business Services, the Business Services Assistant is responsible for providing administrative, computer, and customer service skills in the performance of a variety of duties to maintain accounting records and reports. Primary Duties and Responsibilities Essential Performance Requirements* Assists with all HigherOne customer service related issues, such as assisting students, faculty and staff in person, by telephone, or by email Processes payments, petty cash, and miscellaneous deposits; balances cash drawers Corresponds with payment plan company and collection agencies in order to maintain current and past tuition and miscellaneous accounts Computes and records charges and refunds; may assist with refunds, collections, student allocation of military benefits, and 1098T inquiries Distributes employee timecards and paychecks Distributes and receives keys from faculty, staff, and administrators; receives lost and found items and distributes claimed items

Service Excellence Attends the workplace regularly, reports to work punctually, and follows a work schedule to keep up with the demands of the worksite Completes all required training and professional development sessions sponsored through Tarrant County College (TCC) Supports the mission, values, goals, and principles of the College SupervisionWorks under the general supervision of the Manager of Business Services

*Performs Other Related Tasks as Required

The duties listed are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change. Required Minimum Qualifications High School diploma or General Equivalency Diploma (GED) Two (2) years of customer service and cash handling experience At least one (1) year’s working experience in a team-centered environment Preferred Qualifications Knowledge, Skills and Abilities Skilled in excellent customer service and interpersonal relationships Skilled using computer applications and enterprise systems, including MS Office suite with emphasis on Excel Skilled in using a calculator, keyboarding, and ten-key by touch Physical Demands and Work Environment Physical DemandsThe physical demands described here are representatives of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee is occasionally required to stand, walk, and climb or balance. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Work EnvironmentThe work environment characteristics described here are representatives of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee occasionally works near moving mechanical parts and is occasionally exposed to risk of electrical shock. The noise level in the work environment is usually quiet. Accommodations Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities. Special Instructions Summary Must be available to work anytime between 8am to 7pm (fall/spring), and 7:30am-7pm (summer). Also required to work some weekends in August & January.
Work hours not to exceed 19.5 hours/week unless approved by supervisor. Posted 02/26/2025 Posting Contact Summary

Should you have questions specific to this position please contact the following individual

Contact Dinna Medina-Serrano * dinna.medinaserrano@tccd.edu Applicant Documents Required Documents Resume / Curriculum Vitae Optional Documents Cover Letter Unofficial Transcripts Certification / License Military/Foster Care Preference Documentation Posting Specific Questions

Required fields are indicated with an asterisk (*).

* Please select the highest level of education you have completed. High School Diploma / GED 60 or more College Credit Hours Associate's Degree Bachelor's Degree Master's Degree Doctorate Degree None of the above * Please list any certification or licensure you have that is directly related to this position.

(Open Ended Question)

* How many years of experience do you have with customer service and cash handling? Less than 1 year of experience 1 year of experience 2 years of experience 3 years of experience 4 years of experience 5 or more years of experience * Do you have at least one (1) year's working experience in a team-centered environment? Yes No * Please provide a detailed description of your professional experience as it relates to the question(s) above.

(Open Ended Question)

* How would you rate your level of experience using word processing, spreadsheet and presentation software (i.e. Microsoft Word, Excel, PowerPoint)? Advanced Intermediate Beginner None * How would you rate your experience with web-based software? Advanced Intermediate Beginner None * How long have you been in your current role with TCC? Less than 6 months More than 6 months I am not a current TCC employee I am a current TCC student employee